PHILINA TRAN
Re Tre
DENVER,CO
4
years of professional experience
Dedicated hospitality professional with a proven track record in customer service and cash handling. Skilled in multitasking and enhancing guest experiences in dynamic environments. Ready to contribute expertise in team collaboration and efficiency.
Work History
Waitress Barista
2 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while maintaining attention to detail in orders.
- Assisted with menu recommendations, enhancing guest satisfaction and dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Waitress Barista
2 Years 5 Months- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Adapted quickly to changing situations, providing support during peak hours effectively.
- Maintained cleanliness and organization of dining area, contributing to overall restaurant ambiance.
- Handled cash transactions accurately, ensuring correct billing and payment processing.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Bobarista
1 Year 4 Months- Crafted high-quality bubble tea beverages following standardized recipes and customer preferences.
- Assisted in training new staff on beverage preparation techniques and customer service protocols.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Used POS system to accurately enter orders and process payments.
Education
High School Diploma
Bachelor of Science - Nursing
Skills
Beverage preparation
Multitasking ability
Customer engagement
Menu recommendations
Sanitation practices
Strong multitasking
Beverage crafting
Time management
Customer service
Team collaboration
Attention to detail
Greeting guests
Timeline
Waitress Barista
Re Tre
07.2026 - CurrentRead More
Waitress Barista
Now Pho
01.2024 - 06.2026Read More
Bobarista
Spill The Tea
03.2023 - 07.2024Read More
University of Colorado Denver
Bachelor of Science from Nursing
Read More
Denver South Highschool
High School Diploma
Read More