Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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PHILIP ALLEN

Richmond,VA

Summary

With a proven track record at Walmart, I excel in safe driving and customer service, ensuring timely deliveries and passenger satisfaction. Expert in stress management and schedule adherence, I've significantly enhanced client experiences, demonstrated by positive feedback and strict safety compliance. My skills in ride-sharing platforms and customer interactions set me apart.

Overview

7
7
years of professional experience

Work History

Uber Driver

Self Employed Web
Richmond , VA
10.2024 - Current
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Fostered a welcoming environment, accommodating special requests when possible.
  • Provided excellent customer service, including assistance with luggage and answering queries about the local area.

Truck Driver

Walmart
Sutherland, VA
11.2021 - 10.2024
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
  • Complied with DOT requirements for background checks prior to operating a CMV.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

Allen Trucking Llc

self employed
Richmond, Virginia
11.2017 - 11.2021
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
  • Maintained accurate mileage logs and other required documentation.
  • Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.

Education

Class A Cdl -

Shippers Choice Trucking School
Chester, VA
12-2009

High School Diploma -

Spackenkill High School
Poughkeepsie, NY
06-1984

Skills

  • Passenger transportation
  • Hospitable
  • Safe driving
  • Stress management
  • Schedule management
  • Punctuality
  • Patience and tact
  • Customer feedback management
  • Ride-sharing platform knowledge
  • Traffic law knowledge
  • Customer service
  • Report generation

Accomplishments

Uber Pro Diamond level driver

Safe Driver award the last 10 years running

Timeline

Uber Driver

Self Employed Web
10.2024 - Current

Truck Driver

Walmart
11.2021 - 10.2024

Allen Trucking Llc

self employed
11.2017 - 11.2021

Class A Cdl -

Shippers Choice Trucking School

High School Diploma -

Spackenkill High School

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PHILIP ALLEN