Philip Anderson
Sayreville,NJ
Summary
Dynamic operations manager with a proven track record at Mppa Carriers LLC, enhancing logistics efficiency and fostering client relationships. Skilled in business management and team oversight, I optimized routing strategies, significantly reducing fuel costs while ensuring timely deliveries. Committed to exceptional customer relations and operational excellence.
Overview
21
21
years of professional experience
Work History
Owner Operation Manager
Mppa Carriers Llc
Trenton, NJ
01.2019 - 04.2026
- Established operational protocols to enhance efficiency within logistics and transportation services.
- Managed daily fleet operations, ensuring timely deliveries and adherence to safety standards.
- Developed strong relationships with clients, fostering repeat business and customer loyalty.
- Optimized routing strategies, reducing fuel costs and improving delivery times.
Waiter
On The Border Restaurant
New Brunswick, NJ
01.2006 - 04.2018
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Maintained cleanliness and organization of dining area and tables.
- Processed orders efficiently using point-of-sale system for transactions.
Telemarketer
CDW
Eatontown, NJ
01.2005 - 03.2010
- Conducted outbound calls to engage potential clients and promote product offerings.
- Utilized CRM software to document interactions and track lead progress efficiently.
- Developed scripts and responses to address customer inquiries effectively.
- Collaborated with sales team to refine outreach strategies for improved engagement.
Education
Bachelor of Science - Business Management
Kean University
Union, NJ06.2011
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Business management
Operations management
Business planning
Team oversight
Timeline
Owner Operation Manager
Mppa Carriers Llc
01.2019 - 04.2026
Waiter
On The Border Restaurant
01.2006 - 04.2018
Telemarketer
CDW
01.2005 - 03.2010
Bachelor of Science - Business Management
Kean University