Philip Austin
Chicago,IL
Summary
Experienced server with expertise in order management, payment processing, and upselling. Stay up-to-date on menu items to consistently offer targeted recommendations that cater to each customer's unique needs. Possess extensive knowledge in handling special dietary requirements and adhere to general food safety standards.
Overview
7
7
years of professional experience
Work History
Excel Liaison
RH
10.2023 - Current
- Successfully communicated with entities inside of business.
- Collected and analyzed data and feedback to identify opportunities to improve various Excel tasks.
- Manage floor plans and various one off Excel tasks company wide.
- Developed an Inventory System used at multiple locations to increase efficiency and accuracy of purchasing wine.
Server
RH
07.2021 - Current
- Used slow periods to restock supplies, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Floor Lead
RH
09.2021 - 07.2023
- Addressed and resolved all customer inquiries and complaints with timeliness and professionalism.
- Assisted supervisor with feedback for employee performance evaluations.
- Defined and enforced store procedures in compliance with company policies and procedures.
- Prepared and submitted daily, weekly and monthly performance reports to inform upper management.
Staff Accountant - Financial Reporting
Voyant Beauty Corporate Office
06.2019 - 09.2021
- Responsible for maintaining fixed assets and depreciation schedules for the entire company
- Responsible for prepaid, accrual, amortization and capital expenditure accounts for the entire company
- Load and roll-forward financial statements on a monthly basis
- Reconcile inventory company wide
- Support state audits by gathering electronic and physical invoices
- Support the accounts payable team in invoice coding.
Staff Accountant - Financial Reporting
Menards Corporate Office
05.2017 - 05.2019
- Provide financial support to various ad-hoc projects ranging from 1 month to 2+ years.
Education
Bachelor of Science in Accounting -
Robert Morris University
04.2017
Skills
- Proficient with Microsoft Word, Excel, and PowerPoint
- Experience in Adaptive Financial Statement Reporting
- Order delivery practices
- Lesson Planning
- New employee mentoring
- Employee Training
- Workplace Safety
- Guest Engagement
Accomplishments
- Dean’s List at Robert Morris University
- Employee of the Month for Menards
Timeline
Excel Liaison
RH
10.2023 - Current
Floor Lead
RH
09.2021 - 07.2023
Server
RH
07.2021 - Current
Staff Accountant - Financial Reporting
Voyant Beauty Corporate Office
06.2019 - 09.2021
Staff Accountant - Financial Reporting
Menards Corporate Office
05.2017 - 05.2019
Bachelor of Science in Accounting -
Robert Morris University
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