Philip Bertuglia
Pahrump,NV
Summary
Reliable and hardworking powersports technician with great pride in his work. Critical thinker that can resolve an issue before it becomes one. Efficient, talented, quick learning individual ready for anything thrown at me. 8 years experience in the powersports industry, learning any and all repairs along the way. Ready to jump into something new and bring my benefits to the table.
Overview
8
8
years of professional experience
Work History
Technician
Parker's Kawasaki
Pahrump, NV
10.2015 - Current
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Communicated with distributors to acquire necessary equipment for projects.
- Trained customers on proper operation, maintenance, and safety of newly installed equipment.
- Completed scheduled appointments on time or early to drive quality service and ensure repeat customers.
- Regularly serviced and maintained all makes and models of vehicles.
- Experienced in rebuilding single and dual-cylinder engines.
- Did proper parts/labor research to assist front-end employees.
- Experienced in rebuilding all make and model forks.
- Experienced in lacing and truing dirtbike wheels.
- Experienced in rebuilding, cleaning, and tuning carburetors.
- Skilled in communicating with customers the needs of their vehicle and the best course of action to take in the repair process.
- Assist in the opening and closing of the shop. (Storing new vehicles, setting up merchandise, locking shop doors, storing customer vehicles, etc.)
- Performed sales via Quickbooks, input new merchandise into system, ordered parts and logged customers names and contact information for special ordered parts.
- Extremely experienced in general maintenance and repair of all makes and models.
- Skilled in the use of KVCS (Kawasaki Vehicle Communication System) to diagnose and repair Kawasaki vehicles.
- Vital asset in the proper assembly and preparation of new vehicles from Kawasaki.
Education
Kawasaki Certified Technician - Powersports Repair
Kawasaki Dealer University
05-2020
High School Diploma -
Pahrump Valley High School
Pahrump, NV06-2014
Skills
- Equipment Repair
- Cost Control
- Customer Service
- System Troubleshooting
- Component Replacement
- Equipment Maintenance
- Quality Control
- Installation and Repair
- Deadline Compliance
- Works Well Under Pressure
- Issue Resolution
- Electrical Repair
- System Diagnostics
- Heavy Lifting
- Customer Interaction
- Multitasking and Organization
- Attention to Detail
- Mechanical Aptitude
- Complex Repairs
- System Tests
- Documentation and Reporting
Timeline
Technician
Parker's Kawasaki
10.2015 - Current
Kawasaki Certified Technician - Powersports Repair
Kawasaki Dealer University
High School Diploma -
Pahrump Valley High School
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