Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Philip Boggs

Nicholasville,KY

Summary

Meticulous Revenue Cycle Director with strong background in continuous improvement and revenue performance analysis. Focused and organized with demonstrated success in achieving company goals through increased efficiency initiatives illustrated over 39 years of Revenue Cycle success.

Overview

39
39
years of professional experience

Work History

Home Care Revenue Cycle Director

Baptist Health, Inc.
09.2014 - 03.2023
  • Successfully led a team of up to 20 in Home Care authorization, claim and AR resolution.
  • Performed closings, maintained clean, accurate, accessible records.
  • Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on account receivable activities.
  • Budget preparation and monitoring.
  • Reconciled multimillion dollar AR and rolled it forward each month.
  • Managed transition to several different EMR Systems while maintaining AR receivable days at or below requirements.
  • Cash reconciliation.
  • Contract negotiation and credentialing.
  • Statistical reporting for Medicare and Medicaid cost report.
  • Medicare 855 preparation and submission.
  • Month end statistical reporting and presentation.
  • Note: This position was work from home during covid-19

Business Manager

Baptist Heath, Inc. Central Baptist Home Health
06.1998 - 09.2014
  • Managed Revenue Cycle for Lexington Home Care and Home Infusion. Supervised eight AR, Medical Records and Office staff members.
  • Communicated with customers and vendors with particular attention to problem resolution.
  • Oversaw office operations for organization. Supervised insurance verification and service authorization.
  • Managed all claim and collection activity.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reduced or eliminated different types of financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.
  • Hired exceptional candidates and led staff to maximize productivity and eliminate process lags.

Accounts Receivable Consultant

Homecare And Hospital Management
12.1997 - 06.1998
  • Advised homecare administrators, billing managers and billing clerks on proper billing and collection procedures.
  • Traveled up to 75% of time providing consultation to companies within the corporate structure.
  • Provided monthly accounts receivable reports and analysis to corporate upper management.
  • Helped resolve problematic accounts.

Accounts Manager

Baptist Health, Inc. Central Baptist Home Health
10.1994 - 12.1997
  • Billings and collections manager
  • Responsible for all aspects of the accounts receivable.
  • Established all billings and collection procedures.
  • Cash control and reconciliation.
  • Prepared monthly AR and cash reports.

Primary Collector

Appalachian Regional Healthcare
06.1993 - 10.1994
  • Third party and patient collections for a multi-facility corporation.
  • Evaluation and strategic planning for effective collection activity.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Persistently reached out to customers with extremely past due accounts to recover lost revenue.
  • Contacted customers to set up payment plans.


Patient Accounts Manager

University Of Kentucky Medical Center
03.1991 - 03.1993
  • Supervised up to seven employees in insurance verification, patient account inquiry and cash transactions.
  • Acceptance of payments on accounts including patient payments.
  • Check cashing service for employees.
  • Outpatient pharmacy check out and cash register.



Patient Accounts Supervisor

University Of Kentucky Medical Center
01.1984 - 03.1991
  • Supervised up to nine employees in outpatient and inpatient third party claim collections.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
  • Developed collection procedures to increase cash flow.
  • Combined functions to reduce staff.


Education

Associate of Science - Business Management

Bluegrass Community And Technical College
Lexington, KY

Skills

  • Closing Procedures
  • Revenue Metrics Analysis
  • Accounts Payable and Accounts Receivable
  • Revenue Cycle Management
  • Budget Preparation and Monitoring
  • Continuous Improvement Process
  • Insurance Negotiation
  • Employee Performance Reviews
  • Cost Reporting
  • Financial Reporting and Analysis

Timeline

Home Care Revenue Cycle Director

Baptist Health, Inc.
09.2014 - 03.2023

Business Manager

Baptist Heath, Inc. Central Baptist Home Health
06.1998 - 09.2014

Accounts Receivable Consultant

Homecare And Hospital Management
12.1997 - 06.1998

Accounts Manager

Baptist Health, Inc. Central Baptist Home Health
10.1994 - 12.1997

Primary Collector

Appalachian Regional Healthcare
06.1993 - 10.1994

Patient Accounts Manager

University Of Kentucky Medical Center
03.1991 - 03.1993

Patient Accounts Supervisor

University Of Kentucky Medical Center
01.1984 - 03.1991

Associate of Science - Business Management

Bluegrass Community And Technical College
Philip Boggs