Philip Bologna
Saint Clair Shores,MI
Summary
Skilled shop manager with experience supporting machining operations, production schedules, and daily workflow. Strong in blueprint reading, inventory control, staff training, and vendor relations. Focused on improving efficiency, resolving issues quickly, and keeping materials, equipment, and teams aligned for smooth output.
Overview
47
47
years of professional experience
Work History
Shop Manager
Aladdin Machining
Clinton Township, Michigan
01.1997 - Current
- Supervised daily operations, establishing procedures that streamlined workflows and ensured team accountability.
- Developed and implemented operational procedures that improved shop efficiency and clarified roles.
- Organized CNC machine priorities, work orders, and material movement.
- Checked job travelers, blueprints, and specifications for manufacturing accuracy.
- Enforced safety procedures, shop rules, and compliance standards.
- Monitored inventory levels to maintain stock accuracy, tooling, and maintenance needs for machining equipment.
- Conducted regular stock takes to ensure accurate inventory records.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Examined supply and raw material levels to determine shortages and make necessary adjustments.
- Monitored staff performance, providing constructive feedback to enhance skills and productivity.
- Guided the team to consistently achieve daily, weekly and monthly production goals.
- Oversaw the recruitment, training and development of new staff members.
- Communicated with customers and vendors about Aladdin Machining requirements.
- Resolved customer complaints promptly and professionally.
- Interacted with customers to enhance the service experience, provide assistance and collect feedback to optimize operations.
- Resolved workflow issues and supported continuous process improvements.
- Enforced company policies regarding employee conduct, attendance, dress code.
- Built and maintained sound business relationships with vendors and suppliers.
- Examined supply and raw material levels to determine shortages and make necessary adjustments.
Kitchen Hand/Cashier
Emily's Deli
Saint Clair Shores, Michigan
09.1979 - 12.2005
- Prepared sandwiches, salads, and deli ingredients for Emily's Deli service rushes.
- Washed dishes, trays, and kitchen equipment to support Emily's Deli cleanliness standards.
- Chopped vegetables and portioned ingredients for Emily's Deli menu items.
- Restocked refrigerators, shelves, and prep stations with Emily's Deli supplies.
- Sanitized benches, counters, and food-contact surfaces across Emily's Deli kitchen areas.
- Assisted cooks with ingredient setup and meal preparation during Emily's Deli shifts.
- Removed waste and maintained tidy workspaces throughout Emily's Deli kitchen.
- Followed food safety procedures while handling ingredients at Emily's Deli.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Assisted cooks in preparing meals by washing vegetables and fruits and cutting meats.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Maintained a neat workstation throughout shift hours.
- Followed all health code guidelines when handling food items.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Disposed of garbage according to health regulations.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Maintained inventory of kitchen supplies and equipment needs.
- Received deliveries of food items and stored them properly.
- Partnered with a chef to cook food and comply with food preservation guidelines.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Organized storage areas for efficient access to items when needed.
- Inspected kitchen equipment for proper functioning before use.
- Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
- Operated industrial mixers and other food processing machinery to support kitchen operations.
- Ensured proper storage of food supplies to minimize waste and maintain freshness.
- Monitored food temperature during storage and preparation to adhere to food safety standards.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Stored food in designated containers and storage areas to prevent spoilage.
- Distributed food to waiters and waitresses to serve customers.
- Processed deli register transactions, ensuring accurate and efficient handling of cash, card, and mobile payments.
- Greeted customers at Emily's Deli, providing menu and pricing information to enhance customer experience.
- Issued receipts and handled refunds, exchanges, and payment corrections.
- Packaged sandwiches, salads, and prepared foods for customer pickup.
- Restocked beverages, snacks, and front counter items during busy service.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Completed various tasks assigned by management to support daily operations.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Provided exceptional customer service by actively listening to patrons and addressing their needs and inquiries.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Checked personal identifications during alcohol and tobacco sales.
- Offered customers carry-out service at completion of transaction.
Shop Manager
Midwest Starter And Alternator
Saint Clair Shores, Michigan
02.1984 - 08.1989
Education
High School Diploma -
South Lake HS
Saint Clair Shores, MI06-1983
Skills
- CNC operation scheduling
- Blueprint reading
- Production planning
- Production scheduling
- Quality control
- Machining equipment maintenance
- Inventory control
- Safety regulations enforcement
- Staff training
- Team leadership
- Staff supervision
- Vendor relations
- Problem solving
Custom Section 1
- I started at Aladdin Machining as a Lath/Mill hand . I was trained on conventional Laths and Bridge Ports .
Timeline
Shop Manager
Aladdin Machining
01.1997 - Current
Shop Manager
Midwest Starter And Alternator
02.1984 - 08.1989
Kitchen Hand/Cashier
Emily's Deli
09.1979 - 12.2005
High School Diploma -
South Lake HS