Summary
Overview
Work History
Education
Skills
Timeline
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Philip Bottos

Glen Mills,PA

Summary

I would describe myself as a hardworking and passionate young job seeker with strong communication and organizational skills, eager to secure an entry-level position in the cannabis industry coming out of college. Over the last few years I have come to realize just how much room for growth and opportunity there is within the cannabis industry, it is an industry that is absolutely booming and I'd love to be apart of it. In terms of experience I have worked in a variety of positions within a number of different work environments. The early days as a server assistant at a high end Japanese steakhouse really taught me how to communicate with customers, and how to work in a team oriented environment. After working as a cook and later accepting a management role at a sandwich shop, I really began to start developing into a leader and a self starter, it was here that I was given the responsibility of helping to run the day to day operations of someone's small business. Once I got to West Chester University and started to pursue marketing I began to get into search engine optimization(SEO) which led to an internship during the summer of 2022. This internship gave me a hands on experience of what it's really like to work with real world clients, it taught me how to use a variety of valuable online software's and programs that can be used for much more than just SEO, and it also taught me both picture and video editing skills. I feel that all my experience within these various jobs has molded me into a very organized, knowledgeable, dependable person who provides great customer service.

Overview

4
4
years of professional experience

Work History

Shift Manager/Key Holder

Masterpeace Grill
09.2020 - 01.2023
  • Kept store clean and organized to provide customers with pleasant experience.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Opened and closed store several days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Monitored and restricted access to keys to maintain store security.
  • Opened inventory boxes and restocked shelves.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Received and counted money.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Completed store opening and closing procedures.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Oversaw team of five employees.
  • Processed cash, credit, debit, and check payments.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Search Engine Optimization Intern

Inkster Custom Prints
07.2022 - 08.2022
  • Created customized marketing materials to increase product awareness.
  • Managed search engine marketing budgets and tracked campaign performance.
  • Devised effective link-building campaigns to increase website authority and visibility.
  • Designed paid client ads for use on diverse social media platforms.
  • Conducted market research and competitor analysis to inform search marketing strategies.
  • Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
  • Developed and deployed content marketing strategies to improve organic search traffic.
  • Created content strategies for digital media.
  • Helped clients develop website portals and social media pages to promote businesses.
  • Crafted and implemented strategies to increase search visibility and website traffic.
  • Collected and analyzed Web metrics such as visits, time on site and page views per visit.
  • Monitored and evaluated website analytics to identify trends and opportunities for improvement.

Server Assistant

Teikoku Restaurant
11.2018 - 03.2020
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Assisted with dining room set up prior to and after service period.
  • Provided attentive service and proactively assessed guest needs.
  • Supported fast table turnover by taking customer orders and payments accurately and efficiently.
  • Assisted customers with seating and menu selections to support fast-paced restaurant operations.
  • Assisted customers with carry-out service.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.
  • Assisted wait staff with timely food delivery and guest requests.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Greeted customers warmly to provide exceptional customer service.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
  • Monitored dining room and bar areas for signs of overcrowding.
  • Greeted customers and provided menus upon arrival to dining room.
  • Complied with all food safety and sanitation regulations to reduce restaurant risks.

Education

Bachelor of Science - Marketing

West Chester University of Pennsylvania
West Chester, PA
05.2023

Associate of Science - Business Administration

Delaware County Community College
Media, PA
08.2021

High School Diploma -

Penncrest High School
Media, PA
06.2018

Skills

  • Great leadership skills
  • Always striving to maintain hardworking and positive attitude
  • Team-Oriented
  • Outgoing
  • Fast learner
  • Excellent communication skills
  • Good organizational skills and always paying attention to detail
  • Critical problem solving skills
  • Very familiar with and savvy on all social media Platforms
  • Experience in basic photo and video editing across variety of different software's
  • Highly experienced in Microsoft Excel and Word

Timeline

Search Engine Optimization Intern

Inkster Custom Prints
07.2022 - 08.2022

Shift Manager/Key Holder

Masterpeace Grill
09.2020 - 01.2023

Server Assistant

Teikoku Restaurant
11.2018 - 03.2020

Bachelor of Science - Marketing

West Chester University of Pennsylvania

Associate of Science - Business Administration

Delaware County Community College

High School Diploma -

Penncrest High School
Philip Bottos