Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Philip Cannon

Killeen,TX

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

10
10
years of professional experience

Work History

Maintenance/Deckhand/Office Manager

Frank's Marina
Belton, TX
07.2023 - 06.2024
  • Ran errands ashore as needed such as purchasing fuel or provisions for the vessel.
  • Organized tools and supplies needed for onboard repairs or maintenance tasks.
  • Assisted in mooring operations by tying off lines and setting anchor points.
  • Conducted regular maintenance on deck machinery such as winches, pumps, cranes.
  • Fastened handling lines and moorings to prevent boats, barges and equipment from drifting away.
  • Maintained professionalism and efficiency in emergency situations.
  • Performed vessel maintenance services, including cleaning, painting and basic repairs.
  • Inspected firefighting, lifesaving and other equipment on boat to maintain functionality.
  • Performed minor cleaning to maintain deck, safety equipment and machinery.
  • Monitored weather conditions to ensure safe boating practices were observed.
  • Cleaned, maintained, and organized the marina grounds and facilities.
  • Organized reservations for slip rentals and mooring services.
  • Coordinated with other staff members to complete tasks efficiently.
  • Inspected vessels prior to departure from the marina to ensure they met safety standards.
  • Performed daily inspections of the marina's docks, boats, and equipment.
  • Maintained accurate records of vessel registration numbers, slip assignments.
  • Responded promptly to customer inquiries or complaints about services provided by the marina.
  • Ensured that all safety regulations were followed by staff members and customers alike.
  • Provided courteous customer service to all marina guests.
  • Assisted customers with boat launching and retrieval procedures.
  • Provided assistance during emergency situations involving vessels located in/away from the marina area.
  • Contributed ideas for increasing sales of products offered in the marine store.
  • Managed payment transactions for dock rental fees, fuel purchases.
  • Conducted regular maintenance checks on vessels in the marina.
  • Processed daily transactions promptly to keep workflows moving smoothly.
  • Answered customers' questions and addressed complaints in person and via phone.
  • Cleaned parking areas, restrooms or equipment and removed trash.
  • Tested and charged batteries to maintain optimal performance.
  • Collected cash payments from customers or charged purchases to credit cards.
  • Ordered stock and priced and shelved incoming goods.
  • Monitored inventory levels and placed orders when needed.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Maintained filing system for records, correspondence and other documents.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Supervised staff members, organized schedules and delegated tasks.
  • Provided training to new hires on office policies and procedures.
  • Assisted in recruiting, onboarding and training new employees.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Responded to customer inquiries via phone or email in a professional manner.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Assigned work and monitored performance of project personnel.

Cook/Bar Back/Doorman

BitBar Killeen
Killeen , TX
03.2021 - 07.2023
  • Monitored stock levels of food items and ordered more when necessary.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Inspected kitchens for sanitary conditions before the start of each shift.
  • Ordered supplies as needed for the kitchen.
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
  • Adjusted seasonings of dishes during cooking process in order to enhance flavors.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Resolved customer complaints regarding food quality or services provided.
  • Organized storage areas for efficient usage of space.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Adhered to food safety standards when storing and preparing foods.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Replenished food items from inventory and rotated ingredients.
  • Maintained order in public areas by intervening in cases of disruptive behavior or potential threats to safety.
  • Intervened immediately in any situation posing a threat to guest safety or security protocols.
  • Inspected IDs of all guests entering the club to verify age requirements.
  • Communicated with local law enforcement when necessary regarding matters such as fights, disorderly conduct, trespassers.
  • Performed regular walk-throughs of facility grounds to identify suspicious activity or potential hazards.
  • Assisted management team with closing duties such as counting cash drawers, securing doors and windows.
  • Continuously monitored beverage stock levels during peak hours of operation.
  • Ensured compliance with health and safety regulations at all times.
  • Restocked ice and prepared garnishes for drinks.
  • Assisted bartenders by stocking beer, wine, liquor, and other bar items.
  • Maintained a clean work environment by sweeping floors and disposing of trash.
  • Followed safety protocols such as properly storing equipment away after use.
  • Cleaned the bar area including counters, glasses, and utensils throughout shift.
  • Performed opening duties such as setting up supplies needed for service.

YDP/Program Director

Boys and Girls Clubs of Central Texas
Killeen, TX
08.2014 - 07.2022
  • Developed strategic plans to ensure successful program operations.
  • Provided leadership in developing innovative approaches to meet program goals.
  • Organized and facilitated team meetings, workshops, and events.
  • Monitored performance metrics to evaluate effectiveness of programs.
  • Reviewed existing programs and identified areas of improvement or expansion.
  • Directed staff training on technical aspects of programming activities.
  • Collected key program data and analysis to support continuous improvement.
  • Managed program operations and provided strategic leadership for workers.
  • Facilitated staff meetings and educational work sessions to strengthen staff competencies.
  • Wrote proposals and reports for general and specific program support.
  • Conducted regular meetings with program staff to discuss challenges faced in day-to-day operations of the organization.
  • Provided guidance on developing programs that are age-appropriate and culturally relevant.
  • Organized and supervised recreational activities to ensure a safe and positive environment for participants.
  • Established performance metrics and evaluated staff to promote continuous improvement.
  • Facilitated professional development programs to build a high-performing team.

Education

Some College (No Degree) - Automotive Mechanics

Texas State Technical College - Waco
Waco, TX

Skills

  • Cleaning and sanitation
  • Safety practices
  • Safety awareness
  • Excellent Communication
  • Professional Demeanor
  • Adaptability and Flexibility
  • Continuous Improvement
  • Lifting and moving cargo
  • Maintaining equipment
  • Multitasking
  • Professionalism
  • Reliability

Affiliations

Although I find myself to be quite the workaholic, I'm able to find time to hone my skills as a musician playing a couple different instruments, as well as take the time to craft exceptional cultural meals from my ethnic background. I thoroughly enjoy the outdoors in terms of camping, fishing, boating target shooting, etc.

Timeline

Maintenance/Deckhand/Office Manager

Frank's Marina
07.2023 - 06.2024

Cook/Bar Back/Doorman

BitBar Killeen
03.2021 - 07.2023

YDP/Program Director

Boys and Girls Clubs of Central Texas
08.2014 - 07.2022

Some College (No Degree) - Automotive Mechanics

Texas State Technical College - Waco

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Philip Cannon