Philip Canzian II
Cranberry Township,PA
Summary
Results-oriented Business Systems/Operations Analyst with hands-on expertise in ERP systems and Infor M3. Specializes in translating customer demand into actionable production and shipment plans, enhancing data integrity, and facilitating cross-functional collaboration through effective analytics and dashboards. Delivers strategic support to Operations, Supply Chain, Customer Service, and IT in dynamic OEM manufacturing settings.
Overview
5
5
years of professional experience
Work History
Business Systems Analyst
Fluiconnecto USA LLC
Warrendale, USA
06.2025 - Current
- Translate customer demand, operational constraints, and master data into clear, executable plans within Infor M3, improving schedule stability and service outcomes.
- Own and improve ERP-driven planning, execution, and reporting workflows supporting OEM manufacturing, logistics, and order fulfillment operations.
- Lead data integrity initiatives across manufacturing orders, bills of material, routings, and lead times to ensure reliable system outputs.
- Partner with IT and business stakeholders to define requirements, validate data, and support ongoing maintenance of Power BI dashboards, while developing advanced Excel-based reports used by leadership to monitor demand, production status, backlog, and operational risk.
- Partner cross-functionally with Operations, Supply Chain, Customer Service, and IT to align system behavior with real-world execution and continuously improve planning processes.
- Support system testing, documentation, and enhancement planning for M3 ERP and downstream reporting tools.
OEM Planning Coordinator
Fluiconnecto USA LLC
Warrendale, USA
11.2023 - 06.2025
- Executed end-to-end production planning and order coordination for major OEM customers, translating customer demand into manufacturing orders, shipment schedules, and daily execution priorities.
- Enhanced schedule stability and service performance through disciplined backlog management, demand reconciliation, and ERP data validation, contributing to improved customer satisfaction.
- Maintained manual production plans and shipping lists to bridge system gaps, ensuring visibility and schedule adherence across Operations, Warehouse, and Customer Service.
- Monitored work-in-process and collaborated with Production Supervisors to resolve stalled orders, shortages, and sequencing issues, ensuring timely fulfillment of customer commitments.
- Supported forecasting, prioritization, and exception management activities in a high-mix, make-to-order environment.
- Conducted testing as an M3 ERP end-user during system migration, validating planning, order management, and execution workflows to ensure seamless transition to go-live.
Customer Service Representative (CSR) Planner – Volvo Construction
Fluiconnecto USA LLC
Warrendale, USA
08.2022 - 11.2023
- Planned and procured materials for OEM customer orders using Infor M3, supporting production and shipment execution.
- Eliminated an inherited backlog of 3,000+ Volvo orders within six weeks by reconciling demand, improving order prioritization, and coordinating closely with production and warehouse teams.
- Strengthened cross-functional communication to improve schedule adherence and on-time delivery performance.
Student Intern – Information Technology Department
Manuli Hydraulics Inc.
Warrendale, Pennsylvania
06.2021 - 08.2021
- Supported ERP maintenance and security audits under IT Manager supervision; gained exposure to enterprise data security and system controls.
Education
Bachelor of Science - Security and Risk Analysis – Cybersecurity Analytics & Operations
The Pennsylvania State University
University Park, PA08.2022
Skills
- Infor M3 (ERP – Planning & Execution)
- Operational Planning & Order Execution
- Power BI (Reporting Support & Validation)
- Advanced Excel (Analysis & Reporting)
- Power Automate
- SharePoint
- Lean / Continuous Improvement
- Business Systems Analysis
Accomplishments
- Leadership Recognition, Fluiconnecto USA, 2024, Recognized by site leadership for operational impact, execution excellence, and cross-functional contribution.
- Eagle Scout, Boy Scouts of America – Troop 596, 09/17, Earned rank of Eagle Scout; demonstrated leadership and community project execution., Gibsonia, PA
Websites
Timeline
Business Systems Analyst
Fluiconnecto USA LLC
06.2025 - Current
OEM Planning Coordinator
Fluiconnecto USA LLC
11.2023 - 06.2025
Customer Service Representative (CSR) Planner – Volvo Construction
Fluiconnecto USA LLC
08.2022 - 11.2023
Student Intern – Information Technology Department
Manuli Hydraulics Inc.
06.2021 - 08.2021
Bachelor of Science - Security and Risk Analysis – Cybersecurity Analytics & Operations
The Pennsylvania State University