Summary
Overview
Work History
Education
Skills
Awards
Educationandcertifications
Timeline
Generic

Philip Cherian

Rosemont,IL

Summary

Seasoned SAP Basis Administrator with background in handling daily administration, monitoring system performance, and providing technical support. Known for efficient management of SAP environments including ECC, BW, CRM and solution manager. Demonstrated strengths include ability to troubleshoot complex issues, perform system upgrades and installations, and ensure optimal system performance. Previous work has led to improved operational efficiency through successful implementation of SAP solutions.

Experience working on a complex, multi-flavored Basis environment with SAP R/3, ECC (Financials, Controlling, HCM and more), Insurance, BW, EBP, MOD, CRM, SRM, PI, GRC, BPC, Solution Manager 7.2 and portal systems. Both Java and ABAP-based applications. Hybris Billing applications (Convergent Mediation, Convergent Charging along with SAP Insurance). Datacenter migration of SAP applications. End of Server Life migrations R/3 Portal installation & system copy. Experience in setting up TMS for SAP ABAP and configuring NWDI for Java systems. Experience in SAP performance tuning and optimization. In-depth knowledge of Support stack and EHP installation. In-depth knowledge of SSO/SSL configuration for SAP ABAP and Java systems. In-depth knowledge of client/system copy & refresh.

Overview

25
25
years of professional experience

Work History

SAP Basis/NetWeaver Lead Consultant

Allstate
Northbrook, USA
03.2014 - 01.2024
  • Installation of first HANA system for BPC
  • 0S/DB migration of BW system from Oracle to HANA using the DMO process (Unicode conversion, migration to HANA and NetWeaver Upgrade)
  • Annual system measurement including HANA
  • End of server life migration from Solaris to RHEL 6 of both application and database
  • Support Pre-calculation servers, BEX Analyzer, HANA Studio and other tools
  • Packaging and deployment of SAPGUI 7.5 and EPM add-in throughout the enterprise
  • Participate in change and release management, attend CAB meetings, etc
  • Solution Manager 7.2, Maintenance Optimizer and CCMS, MAI, CCoE certification
  • MMS to monitor overall health of all the systems

SAP Solution Engineer

Allstate
Northbrook, USA
04.2013 - 03.2014
  • Work as a conduit between application architects and server team in implementing new solutions, not only for SAP but for other applications such as WebSphere, EDMS, etc
  • Coordination with other teams such as Storage, DBA, UNIX, Network, Linux-Solaris and Windows server teams
  • Ensure timely provisioning of hardware according to established standards and installation of standard software
  • Reduction of hardware from the SAP landscape

SAP NetWeaver Consultant

Allstate
Northbrook, USA
01.2003 - 03.2013
  • Primarily focused on SAP system administration, in coordination with UNIX, DBA, Network, Security, and Storage teams
  • Good understanding of SAP security role model and administration activities including SOD & SOX compliance
  • GRC Access Control application
  • Implemented various SAP systems (SRM-MDM, Access Control, Single sign-on, Solution Manager 7.2 Modules)
  • Configured Root Cause Analysis and Monitoring and Alerting for SAP systems
  • Multiple upgrades of ABAP, JAVA and dual stack systems (Insurance and RI, BW, Solution Manager GRC)
  • Expertise in basis administrative tasks for both ABAP & JAVA based SAP systems
  • Implementation & integration of third-party add-ons and applications in SAP
  • SAP integration with other applications (e.g., FileNet, Content Server, RightFax, CA-Unicenter, Tivoli, Taxware, BSI, BO, Crystal, EPM/Analysis for Office)
  • Knowledge & experience in working with and administering, different operating systems from Windows UNIX, Linux and Oracle and HANA database
  • Coordinates Oracle upgrades, UNIX patching, LDAP conversion, etc
  • On SAP servers
  • Involved in change management process to ensure system availability
  • Implemented several standard changes and templates in ITSM and attended CAB meetings as necessary
  • Adhere to release calendar when making changes
  • SAP Marketplace administration super user and security coordinator
  • SAP Download Manager on Windows and UNIX
  • 24x7 weekly phone rotation
  • Leading weekly Infrastructure meetings and scheduling and slotting meetings
  • Participate in SAP client coordination meeting
  • Passionate to learn new systems & applications and having good record of implementing & documenting processes for new applications

SAP Production Support Analyst

Allstate
Northbrook, USA
01.1999 - 12.2003
  • SAP data and print list archiving
  • Migration from FileNet to Content Server
  • Executed daily basis administration task in SAP and OS systems
  • Involved in the 24×7 Production Support
  • Interface support and background job processing
  • Participated in security re-verification, audits, and ran the SAP license audit annually
  • Support end-users in daily activities
  • Research SAP OSS notes for correction of software application errors and application via SNOTE
  • Coordination of client refreshes and creation of new clients
  • Communication and coordination of system outages for backups, client copies and routine maintenance
  • Configuration of encryption for SD and FICO application
  • Connection of RightFax and Mail with SAPConnect and SMTP
  • Configure and troubleshoot printers

Education

Bachelor of Commerce - Major in Accounting

Diploma in Commercial Practice -

Skills

  • Client service and rapport
  • User support
  • Enterprise network hardware / software
  • Project processes
  • Analysis & evaluation
  • Disaster recovery planning
  • Troubleshooting
  • Issue resolution
  • Processes and procedures
  • Configuration management
  • Client relationships

Awards

  • Allstate Chairman’s Quality Award Winner
  • FSS Excellence Award – 3-time winner
  • ERP-RS Transformation Award winner – 3 times
  • SAP Seminars, classes, TechEd, HANA training
  • ASUG and Help Desk membership
  • Consistently maintained outstanding/exceeds or better than expected performance rating during the 27-year career at Allstate.

Educationandcertifications

  • Bachelor of Commerce – Major in Accounting
  • Diploma in Commercial Practice
  • Microsoft Certified Systems Engineer
  • MCP (4 exams)
  • MCP+Internet
  • Microsoft Office User Specialist (MOS) - Excel Expert
  • MOS Word Expert
  • ITIL Foundation v4
  • UNIX Fundamentals

Timeline

SAP Basis/NetWeaver Lead Consultant

Allstate
03.2014 - 01.2024

SAP Solution Engineer

Allstate
04.2013 - 03.2014

SAP NetWeaver Consultant

Allstate
01.2003 - 03.2013

SAP Production Support Analyst

Allstate
01.1999 - 12.2003

Bachelor of Commerce - Major in Accounting

Diploma in Commercial Practice -

Philip Cherian