Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

PHILIP COLLINS

Dallas,TX

Summary

Highly accomplished business leader with a proven track record of over 25 years in driving top- and bottom-line impact. Skilled in crafting strategies to enhance operational efficiencies, improve client-provider communications, and boost employee capabilities and engagement. Adept at architecting a corporate culture dedicated to recruiting, developing, and recognizing top talent while gaining buy-in on corporate mission/vision. Known for cultivating collaboration and teamwork across all departments. Effective in aligning strategic plans with financial objectives to ensure teams consistently achieve and surpass key performance indicators (KPIs) and business goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Senior Financial Alignment Executive (Federal) & Revenue Cycle Executive (Commercial)

Oracle Corporation
04.2023 - Current
  • Provide project/program revenue cycle management expertise, and change management leadership to the Department of Defense and Commercial healthcare clients with system integration of financial and clinical applications; and review of KPI metrics to Executive leadership providing suggestions and guidance
  • Manage preparation and timely submission of accurate financial reports to stakeholders and regulatory authorities.
  • Contribute to long-term organizational success by participating in strategic planning sessions alongside senior executives.

Director of Revenue Cycle Integration

Conifer Health Solutions
05.2021 - 04.2023
  • Provided project/program and change management leadership to 19 Tenet hospitals with system integration to back-end revenue cycle personnel, IT, and all clinical areas.
  • Led engagement projects/programs involving participation of front-line staff
  • Led team members in managing data migration, integrity testing, gap analysis, charge capture, billing integrity, and auditing as well as project workflow, budgeting, training, and support.
  • Met regularly with department directors, hospital CFOs, VPs, and other leadership via Microsoft Teams for strategic planning; communicate goals and supervise multiple teams and two project manager direct reports
  • Implemented rigorous performance measurement systems enabling greater accountability among team members and promoting a culture of continuous improvement.

Director of W/C Revenue Recovery

Grant & Weber, Inc.
01.2020 - 04.2021
  • Promoted to lead the workers' compensation division responsible for effective, efficient, and results-driven operational processes, billing, and staff motivation working to maximize recoveries via liens, hearings, and appellant procedures
  • Collaborated with C-level clients to ensure full customer satisfaction while addressing needs and negotiating contractual terms and conditions

Revenue Cycle Management Consultant

Grant & Weber, Inc.
01.2020 - 12.2020
  • Provided revenue cycle and receivables recuperation project assistance for healthcare providers across the US and provided revenue cycle operational direction for new clients remotely
  • Refiled claims as needed with supporting documentation
  • Developed and implemented productivity benchmarks and an effective way to use work queues
  • Offered operational advice on how to reduce ongoing claim denials and promote reimbursement

Director of Business Services

Southwest Diagnostic Imaging Center
07.2007 - 11.2019
  • Led a talented department of100+ team members within the business services division, overseeing admitting, billing, confirmations, insurance, managed care contracting, scheduling, and revenue cycle management
  • Guided cross-functional business services while managing clinical and technology teams in transforming RIS, finance, and ERM platforms while using change management protocols to enhance company culture and mission
  • Revamped and enhanced operations for an imaging center performing160,000 procedures per year, bolstering the organization's reputation for quality, innovation, and clinical excellence
  • Enhanced operations and claims protocols, maintaining AR between17 and22 days (vs an industry average of44)
  • Cultivated a culture of trust and open communications with patients and doctors, resulting in patient satisfaction improving from88% to99%; responded to patient inquiries/complaints to promote satisfaction and compliance
  • Reduced77% of denied claims in seven months, helping decrease bad debt by1.2% by leading the development and implementation of a comprehensive denial management process
  • Introduced a new backup and collection process resulting in the best collection month ($3M+) in company history
  • Negotiated a contract with an IT vendor CEO for a software application that led to a63% increase in up-front patient collections within the first year of utilization, averaging a $3.1M improvement thereafter
  • Enhanced employee training, mentoring, and recognition initiatives to lower turnover8% in18 months
  • Interpreted, monitored and reported financial information and statistics.
  • Oversaw risk management efforts to protect company assets from potential threats while maintaining compliance with relevant regulatory requirements.
  • Negotiated advantageous contracts with vendors, securing favorable terms that resulted in cost savings while maintaining high product quality standards.
  • Streamlined business processes by implementing innovative strategies, resulting in increased efficiency and productivity.
  • Led the implementation of new technology solutions to streamline operations and improve overall organizational effectiveness.
  • Established strong partnerships with key industry stakeholders, enhancing collaboration opportunities and fostering mutually beneficial relationships.
  • Facilitated staff development through mentorship programs and training initiatives, promoting skill enhancement and career growth opportunities.

Director of Patient Financial Services & Registration

Palomar Pomerado Health
01.2006 - 04.2007
  • Provided revenue cycle leadership for a10-member management team and200+ employees within a large healthcare system with three acute care hospitals and several ancillary facilities with more than $120M in monthly net receivables
  • Designed and executed new best practice models to meet all areas of revenue and expense recovery from managed healthcare, public, private, governmental, and third-party payers
  • Produced operational alternatives that directly enhanced productivity, revenue, and recoveries

Education

BBA - Healthcare Management

American Intercontinental University

Skills

  • Project management
  • Employee motivation
  • Client support
  • Strategy development
  • Data analytics
  • Consulting
  • Negotiation
  • Staff management
  • Operations management
  • Business administration
  • Strategic planning
  • Contract management
  • Claim Billing & Scrubber Platforms, AR Platforms, EHR, EPIC, Cerner, Change, Meditech, MS Office
  • Customer relations

Certification

HFMA Certified Revenue Cycle Representative (CRCR)

Timeline

Senior Financial Alignment Executive (Federal) & Revenue Cycle Executive (Commercial)

Oracle Corporation
04.2023 - Current

Director of Revenue Cycle Integration

Conifer Health Solutions
05.2021 - 04.2023

Revenue Cycle Management Consultant

Grant & Weber, Inc.
01.2020 - 12.2020

Director of W/C Revenue Recovery

Grant & Weber, Inc.
01.2020 - 04.2021

Director of Business Services

Southwest Diagnostic Imaging Center
07.2007 - 11.2019

Director of Patient Financial Services & Registration

Palomar Pomerado Health
01.2006 - 04.2007

BBA - Healthcare Management

American Intercontinental University

Similar Profiles

CREATE PROFILE
PHILIP COLLINS