Philip Del Castillo
North Babylon
Summary
Dynamic trade professional with a proven track record at Modern Home Improvement Services, excelling in complex problem-solving and customer relationship management. Looking to expand career through sales & or project management. Recognized for enhancing client satisfaction through effective communication and meticulous attention to detail, while consistently delivering high-quality installations and troubleshooting services. A great addition to a team of any field, willing to learn and adapt to any industry.
Overview
6
6
years of professional experience
Work History
HVAC Technician/Installer
Modern Home Improvement Services
06.2022 - Current
- Collaborated with project managers to ensure timely completion of large-scale HVAC installations.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Filled out detailed work orders for each job completed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Operated tools, equipment, and machinery according to safety standards.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
Retail Sales Associate
Target
10.2022 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Deli Clerk
Wally's Bagels
06.2019 - 10.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Education
High School Diploma -
North Babylon High School
North Babylon, NY06-2023
No Degree - Oil Burner 1
Western Suffolk Boces
Dix Hills, NY03-2024
No Degree - Hi-Sense Commissioning Certification
Hi-Sense HQ
The Bronx, NY03-2025
No Degree - Fujitsu J-Series Certification
Fujitsu HQ
Pine Brook, NJ09-2024
Skills
- Goal oriented
- Relationship building
- Complex Problem-solving
- Customer relationship management
- Time management
- Attention to detail
- Multitasking
- Excellent communication
- Problem resolution
- Communication
Timeline
Retail Sales Associate
Target
10.2022 - 08.2023
HVAC Technician/Installer
Modern Home Improvement Services
06.2022 - Current
Deli Clerk
Wally's Bagels
06.2019 - 10.2022
High School Diploma -
North Babylon High School
No Degree - Oil Burner 1
Western Suffolk Boces
No Degree - Hi-Sense Commissioning Certification
Hi-Sense HQ
No Degree - Fujitsu J-Series Certification
Fujitsu HQ
Similar Profiles
Delayna AndersonDelayna Anderson
Operations Manager at Baker Home Improvement Services MDOperations Manager at Baker Home Improvement Services MD
Casidhe JessopCasidhe Jessop
Carpenter Apprentice at Solutions Home Improvement ServicesCarpenter Apprentice at Solutions Home Improvement Services
Gennifer Gyakye AmankwahGennifer Gyakye Amankwah
Senior Caregiver at Jae Modern Health Services and Home CareSenior Caregiver at Jae Modern Health Services and Home Care
Jonathan ValverdeJonathan Valverde
Cashier at King KullenCashier at King Kullen
Linda BurgosLinda Burgos
General Education Teacher at North Shore CSDGeneral Education Teacher at North Shore CSD