Philip DiNello
The Colony
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
15
15
years of professional experience
Work History
Sales
My Flooring America
07.2023 - Current
- Utilized RFMS business management and CRM System and Measure Mobile Tool
- Accurately measure, quote and sell flooring in the home
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Demonstrated features of different floor options and overcame objections with knowledgeable responses
- Educate customers on which products will best fit their unique needs
- Delivered energetic responses to customers going above and beyond to serve needs
Sales & Project Manager
Alto Exteriors
03.2018 - 07.2023
- Coordinated multiple trades, projects simultaneously
- Oversee sub-contracting crews to ensure installation meets building standards and 100% safety record -
- Meet with customers to review project and sign contract
- Listen to homeowners concerns and communicate effectively with them
- Complete reports based on findings and progress to be presented to homeowners
- Follow up with customers to bring job to close
- Review budgets and keep projects on track
- Schedule and meet city building inspectors for compliance
- Established organized daily action items to facilitate on-time job completion
Sales & Project Manager
DiNello Contracting
03.2016 - 03.2018
- Coordinated multiple trades, projects simultaneously
- Oversee sub-contracting crews to ensure installation meets standards and 100% safety record
- Meet with customer to review project and sign contract
- Listen to homeowners concerns and communicate effectively with them
- Complete reports based on findings to be presented to homeowner
- Follow up with customers to bring job to close
- Review budgets and keep projects on track
- Schedule and meet city building inspectors for compliance
- Established organized daily action items to facilitate on-time job completion
Logistics Specialist
SI Group
06.2012 - 03.2016
- Assist in operating the train on its assigned route
- Operate hand-controlled rail switches, manual hand-wheel brakes, uncoupling levers, and remote control devices
- Assist with the loading/unloading and operation of the train, including breaking/making trains
- Document and Record Information
- Maintain and enter records of price, product, weight, and customer name into computers
- Perform minor repairs and maintenance activities around the train to improve performance and safety, including replacing heavy coupling and replacing broken knuckles or air brake hoses
Inside Sales
Summit Electric
02.2009 - 06.2012
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Emphasized product features based on analysis of customers' needs.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Set up new accounts, established customer credit, and set up payment methods.
- Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
Education
HAAG - Roofing Inspections (license Current) -
HAAG
McKinney, TXDiploma -
Brazoswood High School
Clute, TX1999
Skills
- Strong organizational skills and ability to handle multiple responsibilities at once
- Sales Strategies
- Consultative Sales Approach
- Strong Communication and Interpersonal Skills
- Monitoring daily progress reports, job safety analysis, and OSHA standard safety regulations for construction industry
- Communicate with and scheduling of tradesmen to complete multi-faceted construction projects on time
- Teamwork and collaboration to achieve a common goal
- Time Management
- Verbal Communication
- Product and Service Sales
- Verbal and Written Communication
- Product Guidance
Timeline
Sales
My Flooring America
07.2023 - Current
Sales & Project Manager
Alto Exteriors
03.2018 - 07.2023
Sales & Project Manager
DiNello Contracting
03.2016 - 03.2018
Logistics Specialist
SI Group
06.2012 - 03.2016
Inside Sales
Summit Electric
02.2009 - 06.2012
HAAG - Roofing Inspections (license Current) -
HAAG
Diploma -
Brazoswood High School
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