Dynamic System Test Specialist with extensive experience at Amdocs, excelling in API development and cloud testing. Proven track record in software migration and database management, enhancing billing systems for major satellite providers. Strong collaborator, adept at training teams and providing critical production support to ensure seamless operations.
· Tested all aspects of a billing and provisioning system for a major satellite provider for base and joint billed subscribers
Billing system spanned several different platforms, interfaces, and languages: VMS, UNIX, Java
Executed the billing process from end to end in support of many various upgrades and enhancements over a 20+ year period
· Developed and used API's and web-services in SoapUI and VMS environments
Created, enhanced, and used CSI, OFM, and ICAN based web-services in support of customer payment posting and account updates
· Created database SQL scripts for personal, team and production support in Oracle and RDB
· Performed migration of customers from various service providers into the joint billed billing system of record
Mapped source data to target database structure and data renaming
· Worked in several software development life cycle environments: waterfall, agile, rapid application development
Most projects were using different methodologies during the same release
· Developed and used test plans for individual and teams using Quality Center and Octane
Involved in verifying data when migrating from one platform to another
· Tested proposed source system migration to cloud environment
Provided source system knowledge, test scenarios, and testing products
Executed tests in the cloud environment and verified all results
· Performed kit installations across multiple environments; VMS, Unix, Java
· Trained current and new team members on various legacy and new system functions and methods/strategies
· Provided immediate production and release management test support and troubleshooting for emergency and ongoing system problems and issues