Philip Freyer
Chester,NY
Summary
IT executive with vast experience managing, planning, implementing and supporting large scale global corporate infrastructure environments. Dynamic, assertive, results driven, expert at exploiting opportunities for strategic and tactical value and delivery. Excellent people and project management skills. Extensive experience migrating and managing to private, public, and hybrid cloud.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Associate Director, Strategic Projects
Kyndryl
01.2023 - Current
- Recruited by Account leadership to be Kyndryl Project Manager for the Elevance/Carelon infrastructure implementation of EPIC EMR Application in the Kyndryl and Elevance Data Centers
- Managed daily project plan tasks, interfaced and reported to both Kyndryl account leadership and Elevance/Carleon Leadership
- Worked directly with the Elevance Sr PM to ensure status and prioritization set by the PM were followed
- Specialized infrastructure dedicated to EPIC included ESX Hosts, Storage, new isolated network for EPIC application traffic, and specialized server build configurations in accordance with EPIC requirements
- These servers included SQL databases for Clarity, Caboodle, Kuiper, Cogito, IIS
- Managed the transition of existing legacy EPIC servers for EPIC EMR and EPIC Payer to convert to US only support per EPIC requirements
- Managed all the deliverables of the SOW's to perform this transition, including new billing categories for the Elevance monthly invoice
- Project manager for new Kyndryl account offering of Baremetal as a Service, partnering with Dell
- Responsible for tracking delivery of the system to Kyndryl, the build of the system, and the validation of system readiness for turnover to Kyndryl from Dell
- This service provides Elevance with a faster more efficient way of having applications requiring physical servers built and also provides direct 24x7 Kyndryl support model dedicated to Elevance
- Identified candidates for the new service from several areas of the environment and participated in the capacity analysis of the system and forecasting when additional capacity would be required
- Project Manager for Elevance/Carelon for Kyndryl for the EPIC Palliative application
- Managed all aspects of the project plan from solution to implementation to turnover to the customer of the required servers
- Included again SSQL, DMZ, IIS, and Citrix as well
- Daily agile management practices use as scrum master to track daily tasks and report on status to the Elevance Sr PM and Account and Elevance/Carelon leadership
- Servers were turned over to Elevance and Carelon 4 weeks ahead of initial schedule due to escalation and re-prioritization by Elevance marking it as the highest priority project at that time
- Completed extensive HIPPA training required by law and Elevance to be assigned to the account and perform work adhering to HIPPA regulations
Delivery Executive for Projects
Kyndryl
10.2022 - 01.2023
- Brought into the Broadridge account as a consultant, to analyze the processes in use by the account, identify areas of improvement, make and implement recommendations to ensure delivery of projects was on time, on budget, properly sized, managed, and tracked for delivery and budget, and reporting
- Responsible for solution review of all projects, delivery of all active projects, both strategic and tactical
- In short tenure reduced the number of projects in red for late delivery by 50 pct
- Managed customer project sponsors and Broadridge PMO for reporting and tracking
- Implemented a series of improvements in project management processes for tracking financials of each project profit and loss, and to roll up to overall P&L for project program
Sr Delivery Executive
IBM/Kyndryl
03.2021 - 10.2022
- Account delivery executive responsible for all aspects of delivery, contract compliance and security compliance
- Managed strategic migration from IBM data centers in Boulder and Lexington to Hybrid Cloud of AWS and Equinix
- Achieved all contract Sla's for entire tenure comprising over 100 SLA's monthly for Windows/Linux, Active Directory, AIX/UNIX, IBMi, Audit and Compliance, Asset Management, daily console operation for IBM iSeries platform
- Customer facing for all aspects of delivery and reporting
- Managed on shore and offshore staff of 112 for steady state support
- Managed all operational changes done off hours or on weekends
- Managed monthly budget, reduced cost for the account by 35 percent
- Reduced staff by 30pct using automation to improve availability and monitoring, Lead account to implement automation for incident management and resolution
- Passed all mandatory audit and compliance including Benchmarks for security
- Championed company for Advanced Ways of Working, new automation tools and processes for proactively anticipating issues with devices using artificial intelligence platforms
Director Strategic Projects
IBM
04.2015 - 02.2021
- Manage and direct a project portfolio of 30-50 active projects at any one time
- Managed PM's and project resources responsible for individual projects
- Program Executive for migration of on prem data center to IBM Cloud
- Received yearly customer ratings for PMO satisfaction of 9 and 10 on a scale of 1 to 10
- PMO achieved 7 figure profitability each year with new business and projects
- Participated, influenced, and drove project planning lifecycle, from project creation and proposal stages through project completion and turnover to steady state
- Managed PMO budgets, responsible for financial governance and reporting to Account and line of business leadership
Director of IT Infrastructure Design and Operations
IBM
02.2013 - 04.2015
- Strategic Technology Evaluation, Implementation, and Operations for the firm reporting directly to the CIO and CFO
- Supported all aspects of infrastructure for 29 offices globally and 400 attorneys
- Managed department budget and product lifecycle, vendor management
- Development and direction for strategic roadmap for IT infrastructure
- Lead virtualization migration and move to Hybrid Cloud for AZURE
- Managed department of 25 engineers and supervisors, department budget and financial reporting
- Global network in 29 countries, three global data centers and Azure Cloud
- Supervised design and implementation with Equinix of a new data center for APAC resulting in improved performance for APAC attorneys and associates for company application response times
Manager, IBM Service Delivery Lead
IBM
10.2007 - 03.2015
- Daily Management of services being provided that includes; servers, storage, network, security, and communications for an IBM managed services hosting facility for North America
- Managed all aspects of the project lifecycle from creation though delivery and project management of strategic projects
- Completed 100 plus new business projects
- Wrote, executed, and delivered all project SOW's for the account
- Project lead for consolidation of 5 data centers for 5 lines of business into one data center with shared services and application consolidation over a 2 year period
Director of IT/ Director Enterprise Mobility Network Systems
Symbol Mobility Systems Company
09.2004 - 10.2007
- Senior Manager responsible for all aspects of architecture design, implementation
- Included operation of global Voice, data, video, security, and wireless network
- Managed department engineers and annual budget of 15 million dollars
- Directed IT transformation of all infrastructure platforms, project of 50 million dollar investment, partnering with IBM to upgrade entire infrastructure for network, storage, server and mobile platforms
Director Network Technology, Americas Region
Sony Electronics
06.2000 - 08.2004
- Responsible for architectural design, implementation and operation of Voice, Data, Video, and Security systems for North America
- Managed 100 associates and managers and annual budget of 50 million dollars
- Directed all aspects of network security for North America which included; architecture, design, and implementing systems for Intrusion Detection, Intrusion Prevention, both inside and outside the company boundaries
- Provided Shared Services IT model for Sony Music and Sony Pictures, directed all aspects of IT delivery for all three Sony Companies, resulting in over 10 million savings over three years
- Managed department of 50 associates and first line managers
- Annual budget of 50 million dollar
Manager of Network Architecture and Design, America's Region, Lead Architect
United Parcel Service
07.1993 - 06.2000
- Network engineer for WAN/LAN
- Lead early adopter transition to Cosco router based network
- 1300 locations in North America
- Received three promotions, Network Architecture and Design, North American Region
- Budget of 30 million dollars annual
- Participated as network representative to implement package tracking for the company as a competitive requirement
- Represented corporate IT in collaboration with IT design and implementation to upgrade infrastructure and application advantage for UPS Airlines based in Louisville KY
Education
MBA - Technology Management
University of Phoenix
B.S. degree - Management
Mercy College
Graduate -
Bronx School of Science
Control Data Technical Institute - one year certification program
Skills
- IT Leadership
- Account Management
- Client Partnership
- Organizational skills
- Problem solving skills
- Business Solution Architecture
- Project Management
- Program Management
- Cloud evaluation
- Migration
- Service management
- SAAS
- IAAS
- Big data analytics
- Business intelligence applications
- QA
- Security Compliance
- Audit
- Security Service management
- Strategic Outsourcing
- IP Architecture
- Design and implementation
- WAN Architecture
- LAN Architecture
- TCP/IP Routing
- Switching
- Bridging
- Routing
- IPSec
- SSL/SSH VPN Technology
- DMZ infrastructure Architecture
- Intrusion Detection
- Prevention
- Data Center Infrastructure Architecture
- Application performance improvement
- Network Integration
- Broadband
- Network Analysis
- SD-WAN
- ACI
- SDN
- Unified Communication Servers
- Call Manager
- Strategic Network Planning
- IT Organization Analysis
- Cloud Strategy
- Planning
- Operation
- PMP
Certification
- AWS Cloud Practitioner
- Azure MS Excellence and Cloud Practitioner
- IBM Cloud Practitioner
- Cyber Resiliency /Cyber Recovery
- Leadership Badge
- Empathy Badge
- Devoted Badge
- Fast Badge
Personal Information
Title: IT Director Infrastructure and Operations, EPIC Program Manager, Network Architecture and Design Director, Program/Project Manager, Account Executive
Timeline
Associate Director, Strategic Projects
Kyndryl
01.2023 - Current
Delivery Executive for Projects
Kyndryl
10.2022 - 01.2023
Sr Delivery Executive
IBM/Kyndryl
03.2021 - 10.2022
Director Strategic Projects
IBM
04.2015 - 02.2021
Director of IT Infrastructure Design and Operations
IBM
02.2013 - 04.2015
Manager, IBM Service Delivery Lead
IBM
10.2007 - 03.2015
Director of IT/ Director Enterprise Mobility Network Systems
Symbol Mobility Systems Company
09.2004 - 10.2007
Director Network Technology, Americas Region
Sony Electronics
06.2000 - 08.2004
Manager of Network Architecture and Design, America's Region, Lead Architect
United Parcel Service
07.1993 - 06.2000
MBA - Technology Management
University of Phoenix
B.S. degree - Management
Mercy College
Graduate -
Bronx School of Science
Control Data Technical Institute - one year certification program
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