Summary
Overview
Work History
Education
Skills
Timeline
Generic
Philip Gacoka

Philip Gacoka

Construction & Facility Manager
Wilmington,North Carolina

Summary

I am an accomplished and collaborative Real Estate and Facilities Manager with a proven track record in the real estate and construction industry. With a career spanning 5 years, I have consistently demonstrated my ability to excel in all aspects of project management for construction and facility projects.

Overview

9
9
years of professional experience
6
6
years of post-secondary education

Work History

Construction & Facilities Management Specialist

Enterprise Mobility
8 2020 - Current
  • Efficiently manages 74+ active retail facilities in diverse locations including car & truck rental, car sales, airport rental, military bases, vehicle repair shops, and administration offices in eastern North Carolina
  • Leads multiple construction projects, ensuring seamless communication among architects, superintendents, property managers, general contractors, and real estate professionals
  • Conducts thorough site visits to identify and troubleshoot complex site conditions and design issues, offering valuable recommendations for ensuring project success
  • Manages and processes requests for information and submittals, facilitating efficient communication flow within project teams
  • Maintains meticulous project documentation and recordkeeping, including lease correspondence, close-out schedules, warranties, contract/change order summaries, drawings, and administrative correspondence

Assistant Manager

Enterprise Mobility
10.2019 - 08.2020
  • Managed a fleet of 350 vehicles
  • Directly managed 200+ active accounts concerning corporate, retail, and insurance customers
  • Identified and maximized sales opportunities and increased customer retention rates.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Operations Supervisor

Cedar Fair Entertainment Company
05.2017 - 10.2019
  • Successfully orchestrated and oversaw the operational aspects of event facilities, ensuring seamless execution for a wide range of events
  • Coordinated ongoing project tasks and served as a liaison between internal and external stakeholders
  • Oversaw and coordinated turnover process, including all punch list responsibilities, to operations, ensuring all items were completed.
  • Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.

Park Operations Intern

The Walt Company
01.2016 - 08.2016
  • Completed leadership seminars led by Disney Executives
  • Managed quality assurance programs, including on-site evaluations, internal audits, and customer surveys
  • Brought forth excellent customer service skills and a commitment to customer satisfaction.

Education

Master of Science in Construction Management -

Louisiana State University
Baton Rouge, LA
05.2021 - 05.2023

Bachelor of Science in Business Management - undefined

Miami University of Ohio
Ohio, OH
08.2016 - 05.2018

Associates of Arts in Business Management; Good time management Autonomy - undefined

Cincinnati State Technical and Community College
Cincinnati, OH
01.2014 - 05.2016

Skills

Operations Management

Timeline

Master of Science in Construction Management -

Louisiana State University
05.2021 - 05.2023

Assistant Manager

Enterprise Mobility
10.2019 - 08.2020

Operations Supervisor

Cedar Fair Entertainment Company
05.2017 - 10.2019

Bachelor of Science in Business Management - undefined

Miami University of Ohio
08.2016 - 05.2018

Park Operations Intern

The Walt Company
01.2016 - 08.2016

Associates of Arts in Business Management; Good time management Autonomy - undefined

Cincinnati State Technical and Community College
01.2014 - 05.2016

Construction & Facilities Management Specialist

Enterprise Mobility
8 2020 - Current

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Philip GacokaConstruction & Facility Manager