Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Philip Garrard

Scottsdale,AZ
Philip Garrard

Summary

Highly skilled and motivated Residential Electrician with extensive experience in both new construction and service environments. Proficient in Service Titan, with a proven track record in sales, demonstrating a high conversion rate and a strong ability to communicate effectively with clients. Passionate about providing top-tier electrical services and ensuring customer satisfaction, while consistently meeting project deadlines and safety standards.Provided expert residential electrical services, specializing in troubleshooting, repairs, and system

installations.Utilized ServiceTitan to optimize service workflows, from job scheduling to billing, enhancing overall efficiency and customer satisfaction.Achieved strong sales results by identifying customer needs and recommending suitable electrical solutions and upgrades.Maintained a strong focus on safety, conducting thorough inspections and following best practices to prevent hazards.Fostered customer loyalty by delivering consistent, high-quality service and addressing any concerns promptly.

Overview

5
years of professional experience

Work History

Mr Sparky, Scottsdale, AZ

Service Technician Residential
2023.08 - 2024.07 (11 months)

Job overview

  • Inspected equipment for proper operation and safety hazards prior to use.
  • Provided technical support to customers over the phone and in person.
  • Provided training on the safe usage of equipment when needed.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Conducted preventive maintenance on a variety of machines and systems.
  • Communicated with vendors regarding supply orders and delivery timelines.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Followed all safety protocols while performing work in potentially hazardous environments.
  • Diagnosed problems and determined solutions for various customer issues.
  • Replaced worn or damaged parts with OEM replacements as necessary.
  • Collaborated with team members to complete projects efficiently and effectively.
  • Assisted with installation projects at both residential and commercial sites.
  • Identified potential problems during routine inspections in order to prevent future breakdowns.
  • Installed new systems according to manufacturer specifications.
  • Communicated with clients for outstanding customer service and to increase repeat business.
  • Developed strong communication and organizational skills through working on group projects.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Delivered services to customer locations within specific timeframes.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated leadership skills in managing projects from concept to completion.

Mr Electrical Contracting, Scottsdale, AZ

Service Technician
2021.01 - 2022.03 (1 year & 2 months)

Job overview

  • Installed new systems according to manufacturer specifications.
  • Adhered to quality assurance procedures during every stage of the service process.
  • Tested repaired items to ensure functionality before returning them to customers.
  • Provided technical support to customers over the phone and in person.
  • Assisted with installation projects at both residential and commercial sites.
  • Followed all safety protocols while performing work in potentially hazardous environments.
  • Diagnosed problems and determined solutions for various customer issues.
  • Identified potential problems during routine inspections in order to prevent future breakdowns.
  • Maintained accurate records of service calls, repairs, and parts used.
  • Communicated with vendors regarding supply orders and delivery timelines.
  • Troubleshot electrical circuits using schematics and diagrams.
  • Responded quickly to emergency calls from clients needing immediate assistance.

Independent Electric Supply Inc., Scottsdale, AZ

Residential Electrician
2019.03 - 2020.05 (1 year & 2 months)

Job overview

  • Extensive experience in both new construction and service environments
  • Proficient in Service Titan, with a proven track record in sales, demonstrating a high conversion rate and a strong ability to communicate effectively with clients
  • Passionate about providing top-tier electrical services and ensuring customer satisfaction, while consistently meeting project deadlines and safety standards.

Education

East Valley Academy Los Angeles, CA

High School Diploma
1999-06

University Overview

Skills

  • SkillsProficient in ServiceTitanElectrical troubleshooting and repairResidential electrical installationBlueprint reading and interpretationCustomer service and communicationSales and client educationCompliance with electrical codesProject management and coordinationSafety protocol adherence
  • Scheduling and Coordination
  • Hand tool expertise
  • System Installation
  • Installation and Repair
  • Electrical Systems
  • Troubleshooting skills
  • Diagnostic Testing
  • Hand tools proficiency
  • Problem and Issue Resolution

Timeline

Service Technician Residential
Mr Sparky
2023.08 - 2024.07 (11 months)
Service Technician
Mr Electrical Contracting
2021.01 - 2022.03 (1 year & 2 months)
Residential Electrician
Independent Electric Supply Inc.
2019.03 - 2020.05 (1 year & 2 months)
East Valley Academy
High School Diploma
Philip Garrard