Philip Gilchrist
Winchester,CA
Summary
Proven leader in automotive sales with notable achievements at Gosch Chevrolet. Skilled in team development, profitability improvement, and price structuring. Strategic approach to sales operations consistently exceeds targets.
Overview
15
15
years of professional experience
Work History
General Sales Manager
Gosch Chevrolet/ Tim Moran Chevrolet
Hemet, CA
01.2014 - Current
- Responsibilities include managing a large sales staff, training programs, and implementing processes for maximum customer satisfaction.
- Maximizing gross in a challenging environment, managing a sales staff, and walking guests through the entire sales process
- Monitored customer satisfaction levels and took corrective action when needed.
- Collaborated with marketing team to develop promotional campaigns.
- Created weekly and monthly reports on sales performance, goals, and objectives.
- Managed staff of 15 sales representatives, providing guidance and support as needed.
- Resolved customer complaints in a timely manner.
- Assisted in developing pricing models for various products or services offered by the company.
- Negotiated contracts with vendors and suppliers for better pricing terms.
- With the help of others, I have increased gross profit tremendously.
Sales Manager
Mercedes Benz Of South Bay (Autonation)
Torrance, CA
01.2013 - 01.2014
- Resolved customer complaints regarding sales and service.
- Coached, developed and motivated team to achieve revenue goals.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Supported sales team members to drive growth and development.
Sales Manager
Huntington Beach Ford
Huntington Beach, CA
01.2010 - 01.2013
- Created and presented monthly reports to management on sales performance.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Education
Some College (No Degree) - Business
Truckee Meadows Community College
Reno, NVSkills
- Team Development
- Price Structuring
- Employee Motivation
- Event Planning
- Budgeting and finance
- Competitive Analysis
- Customer service and retention
- Marketing support
- Profitability improvement
- Dealership operations
- Sales Coaching
- Sales operations
References
References upon request
Accomplishments
Generals Sales Managemnet Training @ NCM Associates
References
References available upon request.
Timeline
General Sales Manager
Gosch Chevrolet/ Tim Moran Chevrolet
01.2014 - Current
Sales Manager
Mercedes Benz Of South Bay (Autonation)
01.2013 - 01.2014
Sales Manager
Huntington Beach Ford
01.2010 - 01.2013
Some College (No Degree) - Business
Truckee Meadows Community College