Philip Gongon
West Hartford,CT
Summary
Strong customer service skills, good work ethics, helpful, informative, and patient. Starting as a service representative, to increase skills such as phone support, typing, leadership, business etiquette and conduct. Expanding with other fields and life experience making for a more effective, dependable, and rich work environment.
Overview
17
17
years of professional experience
Work History
Security Guard
SSC, Inc
Hartford, CT
02.2018 - 11.2020
- Secure food court, monitor cameras, patrols, and tours, assist customers and employees, telephone customer or employee assistance.
- Familiarity with interface systems app for logging in, performing daily logs, incident reports, and patrol checkpoints.
Security Guard
ARON SECURITY, INC
Hartford, CT
10.2015 - 07.2017
- Rebooted and troubleshot computer suite and CCTV Monitors and hardware interface.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Security Guard
Allied Barton
Hartford, CT
01.2004 - 01.2012
- Experience with assistance to IT for computer terminal updating and reconfiguring.
- Acted as first-responder for medical emergencies, incoming calls and code red situations prior to the arrival of paramedics and law enforcement.
Education
Bachelor of Science - Computer And Information Sciences
University of Phoenix
Tempe, AZSkills
I am proficient in computer systems, upgrades, hardware, software, operating systems, some computer syntax, software/hardware environments including internet protocols, modems, cabling, and telephone
Timeline
Security Guard
SSC, Inc
02.2018 - 11.2020
Security Guard
ARON SECURITY, INC
10.2015 - 07.2017
Security Guard
Allied Barton
01.2004 - 01.2012
Bachelor of Science - Computer And Information Sciences
University of Phoenix