Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Certification
Languages
Affiliations
Accomplishments
References
Timeline
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Philip Hensley

Mills River,NC

Summary

Resilient professional specializing in emergency response management, recognized for exceptional productivity and efficiency. Expertise in incident command and risk assessment, delivering effective solutions under pressure. Committed to ensuring compliance and enhancing community safety through strategic planning and execution.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Fire Captain

Swannanoa Fire Department
Swannanoa, NC
08.2025 - Current
  • This is the place for a brief summary of your key responsibilities and most stellar accomplishments.
  • Conducted fire safety inspections on buildings and equipment.
  • Developed training programs for new firefighters and support staff.
  • Oversaw maintenance of firefighting equipment and vehicles.
  • Coordinated community fire prevention education initiatives.
  • Conducted daily inspections of firefighting equipment, apparatus, and facilities.
  • Monitored shift activities to ensure compliance with departmental policies and procedures.

Behavior Health Transport

Mission Health
Asheville, North Carolina
01.2015 - 03.2017

Safe Patient Transport

  • Transport clients between hospitals, mental health facilities, residential treatment centers, jails, or homes.
  • Operate specialized vehicles (e.g., ambulances, vans) safely and according to protocols.

Monitor Patient Condition

  • Observe patients for signs of distress, agitation, or medical issues during transport.
  • Respond quickly and appropriately to behavioral or emotional changes.

De-escalation and Crisis Management

  • Use non-violent crisis intervention techniques to de-escalate tense or potentially violent situations.
  • Maintain a calm and professional demeanor during high-stress encounters.

Communication and Coordination

  • Communicate effectively with dispatchers, facility staff, law enforcement, and medical professionals.
  • Provide clear updates on patient status or incidents during transport.

Documentation and Reporting

  • Accurately complete transport logs, incident reports, and behavioral observations.

Garden Center Associate

Lowes Home Improvment
Asheville, North Carolina
03.2013 - 01.2015
  • Assisted customers in selecting plants and gardening supplies.
  • Maintained the appearance and organization of the garden center displays.
  • Organized merchandise displays to attractively showcase products for sale.
  • Performed regular maintenance of the garden center, including watering, weeding, pruning, and fertilizing plants.

Volunteer Firefighter

Swannanoa Fire Department
Swannanoa, NC
10.1995 - 08.2000
  • This is the place for a brief summary of your key responsibilities and most stellar accomplishments.
  • Responded to emergency calls for fire and rescue operations.
  • Participated in training sessions for firefighting techniques and equipment use.
  • Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.

Education

Associate of Applied Science - Fire Science

Blue Ridge Community College
Hendersonville, NC
12.2023

Fire Protection, Technology Certificate - Fire Science

Blue Ridge Community College
Hendersonville, NC
05-2017

High School Diploma -

Owen High School
Black Mountain, NC
06-1995

Skills

  • Communication skills
  • Team leadership
  • Emergency management
  • Fire response direction
  • Public education
  • Fire prevention
  • Fire suppression and prevention
  • Decision-making
  • Emergency medical services

References

Doug Morrow, Black Mountain Fire Department, phone number here

Leadership Experience

I have been

Certification

  • Emergency medical technician Basic
  • North Carolina certified firefighter level 2
  • North Carolina rescue technician
  • Class B non-CDL drivers license
  • National incident management system certified level 40
  • North Carolina state fire instructor leve

Languages

English
Professional

Affiliations

  • Golf
  • Youth league baseball coach
  • Tractor work
  • spending time with family

Accomplishments

Swannanoa Fire department rookie of the year 1996

swannanoa fire department firefighter of the year 2000

References

References available upon request.

Timeline

Fire Captain

Swannanoa Fire Department
08.2025 - Current

Behavior Health Transport

Mission Health
01.2015 - 03.2017

Garden Center Associate

Lowes Home Improvment
03.2013 - 01.2015

Volunteer Firefighter

Swannanoa Fire Department
10.1995 - 08.2000

Associate of Applied Science - Fire Science

Blue Ridge Community College

Fire Protection, Technology Certificate - Fire Science

Blue Ridge Community College

High School Diploma -

Owen High School