Philip Hoang
Sales Representative
Westminster,CA
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers for sustained business growth.
Overview
8
8
years of professional experience
Work History
Food Delivery Driver
DoorDash
01.2020 - Current
- 4.9/5 star rating
- 99% completion rate
- Verified orders prior to completing deliveries to avoid customer complaints.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, met deadlines and achieved high customer satisfaction ratings.
Sales Representative
Artistry
02.2016 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- My sale team's monthly revenue: $12,000 - $22,000
Sales Representative
Nutrilite
02.2016 - Current
- Met with existing customers and prospects to discuss their needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Provided great customer service and built good relationships with customers to retain their loyalty.
- Expanded customer network through referrals.
Interpreter
Language Line
01.2019 - 01.2020
- Facilitated communication between doctors and patients, bankers and customers, etc.
- Translated from English to Vietnamese and vice versa.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Driver
Uber
05.2017 - 01.2020
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained good customer service, friendly manner and professionalism.
- Made customers comfortable with good conversations.
- Achieved high ratings (4.9/5), several good comments and tips.
Sales Consultant
Office Depot Inc
03.2018 - 07.2018
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic.
- Maximized customer retention by resolving issues quickly.
- Maintained organized, presentable merchandise to drive continuous sales.
Tutor
Ohlone Community College
09.2016 - 12.2016
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Subjects: Math and English.
Project Manager
Van Group
10.2014 - 06.2015
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Fostered relationships with vendors to promote positive working relationships.
- Provided management for internal personnel, contractors and vendors.
Tutor
Self-employed
10.2013 - 09.2014
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Provided appropriate learning materials for students.
- Helped children, students and professionals improve their communicative English plus writing skills.
Intern
Hoang Nguyen Trading And Construction Services
06.2013 - 08.2013
- Interacted with customers by phone, email or in-person to provide information.
- Contributed to content creation for company website.
- Contributed in online and offline marketing.
- Helped HR Department in recruitment.
- Participated in inventory checking and clerical work.
Education
No Degree - Pre-MBA Program
San Jose State University
San Jose, CA05.2016
Bachelor of Arts - Finance And Banking
International University
Ho Chi Minh City, Vietnam10.2014
High School Diploma -
Vung Tau High School
Vung Tau City, Vietnam2010
Skills
- Excellent Communication
- Customer Service
- Sales, Presentation, In Home Sales
- Customer Loyalty
- Teamwork
- Languages: English and Vietnamese
- Microsoft Office, Google Tools
- Internet applications, Zoom, Social Media
- Finance and Statistics
- Problem Solving
- Entrepreneurial spirit
Timeline
Food Delivery Driver
DoorDash
01.2020 - Current
Interpreter
Language Line
01.2019 - 01.2020
Sales Consultant
Office Depot Inc
03.2018 - 07.2018
Driver
Uber
05.2017 - 01.2020
Tutor
Ohlone Community College
09.2016 - 12.2016
Sales Representative
Artistry
02.2016 - Current
Sales Representative
Nutrilite
02.2016 - Current
Project Manager
Van Group
10.2014 - 06.2015
Tutor
Self-employed
10.2013 - 09.2014
Intern
Hoang Nguyen Trading And Construction Services
06.2013 - 08.2013
No Degree - Pre-MBA Program
San Jose State University
Bachelor of Arts - Finance And Banking
International University
High School Diploma -
Vung Tau High School
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