Philip Hunter

**My most recent employer MCR Hotels ended up selling the Courtyard and Springhill Suites to a new ownership. That new ownership ended up "cleaning out" upper management and releasing both General Managers and myself as acting Duel Director of Sales and Marketing and Revenue. I received a severance pay with the release from this position, which I have used this time for personal and spiritual growth. I am ready to get back to working**

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

• Courtyard and Springhill Suites
• Navigated complex contract negotiations to secure favorable terms for both clients and company, resulting in long-term business partnerships.
• Launched new product lines by coordinating cross-functional teams and executing comprehensive go-to-market strategies.
• Developed strong client relationships through effective communication and negotiation tactics, resulting in increased revenue.
• Accelerated lead generation efforts by leveraging CRM tools effectively to track leads, prospects, and customer interactions.
• Streamlined the sales process for improved efficiency, leading to higher close rates and overall growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• *Ownership ended up selling both hotels, new ownership dissolved upper management*

• Holiday Inn and Fairfield Inn
• Boosted team performance by implementing sales strategies and providing ongoing training to staff members.
• Revitalized underperforming sales territories by restructuring resources, hiring top talent, and implementing performance improvement plans.
• Championed corporate values by modeling ethical behavior while fostering a positive work environment conducive to teamwork and professional development.
• Built relationships with customers and community to establish long-term business growth.
• Implemented systems and procedures to increase sales.
• One major account (Breeze Airway) accumulated $345k in room and beverage revenue in a 3 month time span.
• *Ownership ended up selling and dissolved sales department and was released from new ownership*

This was during COVID as Director of Sales for the Homewood Suites in Midvale released the position due to COVID

• Homewood Suites
• Secured major client contracts by delivering persuasive presentations that highlighted the value of our products and services.
• Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints.
• Managed revenue models, process flows, operations support and customer engagement strategies.
• Evaluated historical data to identify patterns in seasonal fluctuations, informing future revenue planning efforts.
• Analyzed guest segments to create targeted upselling initiatives aimed at increasing per-guest spend levels while maintaining high levels of guest satisfaction.

• Handled cash accurately and prepared deposits.
• Motivated, trained, and disciplined employees to maximize performance.
• Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
• Increased customer satisfaction by addressing and resolving concerns in a timely manner.

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.