Philip Johnson
Gilbert,AZ
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving and communication skills . Committed to helping individuals and families seek recovery and be successful in finding a new way to live, free from the limitations of addiction. Creating a fun and safe space to build relationships with others in recovery for a common goal of helping the fellow addict.
Overview
8
8
years of professional experience
Work History
Alumni Coordinator
The River Source Addiction Treatment And Recovery
01.2023 - Current
- Built and maintained positive relationships with public by utilizing strategic plans.
- Partnered with career services to provide valuable resources and support for recent graduates entering the community after treatment.
- Used various social media platforms for media and blogger outreach.
- Created and executed targeted PR campaigns to raise awareness for recovery and support after treatment.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
- Enhanced alumni engagement by organizing and executing various networking events and reunions.
- Aligned event planning efforts with institutional goals, ensuring that all activities supported the broader mission of the organization.
- Played an instrumental role in launching a successful alumni program to reach recovering addicts across the valley and statewide.
- Successfully managed budgets and resource allocation for all alumni-related initiatives, ensuring efficient use of funds while maximizing event impact.
- Engaged in professional networking to maintain strong relationships with the recovery community and other alumni and treatment program to serve the greater good for long term, recovery success.
- Managed a comprehensive database of alumni contacts, maintaining accurate and up-to-date information for effective communication strategies.
- Facilitated opportunities for alumni volunteers to contribute their time and expertise toward supporting initiatives and allowing alumni to share their experience, strength and hope to others.
- Developed strategic initiatives to increase participation in the mentoring program, connecting current clients with successful alumni mentors.
- Collaborated with marketing teams to promote upcoming events and share success stories from past gatherings, driving interest among potential attendees.
- Leveraged social media platforms effectively, increasing online presence while driving meaningful interactions between fellow alums.
Call Center Sales Representative
Ace Industrial Supply Inc.
06.2022 - 01.2023
- Provided information about available products and services, membership details, and purchase advantages.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Implemented upselling techniques to increase revenue and move product.
- Contributed to positive work environment by assisting colleagues with problem-solving and skill development.
- Exceeded monthly sales targets through effective prospecting, lead generation, and closing techniques.
- Strengthened customer loyalty through empathetic listening and understanding individual requirements.
Warehouse Worker
FedEx
03.2022 - 06.2022
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Consistently lifted materials weighing as much as 75 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Co-Director
Private Lessons/Norman Powell Elite
01.2016 - 03.2022
- Fostered an inclusive environment that valued diversity of thought, experience, and background among team members.
- Set ambitious yet achievable targets for the players which resulted in consistent year-over-year improvements in key performance indicators.
- Championed company culture by organizing events, promoting open communication, and fostering a positive work environment.
- Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service consistently.
- Acted as positive role model for team participants and in community.
- Cultivated community and media relations through social media and other communication channels to support program.
- Monitored athletes during events and practice to quickly identify injuries.
- Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.
- Increased player motivation with tailored goal-setting and progress tracking strategies.
- Offered constructive feedback to clients to help reach goals.
- Mentored assistant coaches in their professional growth, sharing best practices in coaching techniques.
- Promoted good sportsmanship with competing teams on- and off-field.
General Manager of Operations
Pick Up USA Fitness
03.2018 - 02.2021
- Boosted team morale and unity with regular team-building activities and open communication channels.
- Maintained a safe training environment by enforcing gym rules, monitoring equipment usage, and ensuring cleanliness standards were met.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Utilized various coaching models and techniques to maximize client success.
- Collaborated with coaching staff to design effective practice schedules focusing on skill development and refinement.
- Researched latest industry trends and developments to keep abreast of best practices.
- Developed relationships with clients to provide ongoing support and encouragement.
- Offered constructive feedback to clients to help reach goals.
Education
High School Diploma -
Alwood Highschool
Woodhull, IL01.2006
Skills
- Customer Service
- Program Planning
- Public Relations
- Brand Messaging
- Business Correspondence
- Product and Service Promotion
- Strategy Development
- Team Development
- Project Management
- Crisis Communications
- Media Communications
- Information gathering and analysis
- Event Networking
Timeline
Alumni Coordinator
The River Source Addiction Treatment And Recovery
01.2023 - Current
Call Center Sales Representative
Ace Industrial Supply Inc.
06.2022 - 01.2023
Warehouse Worker
FedEx
03.2022 - 06.2022
General Manager of Operations
Pick Up USA Fitness
03.2018 - 02.2021
Co-Director
Private Lessons/Norman Powell Elite
01.2016 - 03.2022
High School Diploma -
Alwood Highschool
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