Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Horticulturist
White Pearl Management
05.2023 - 11.2023
Inspected roughly 150 gardens/lawns to identify insect or disease problems and weed control needs.
Trained new employees in horticulture best practices, fostering knowledgeable workforce committed to quality workmanship.
Implemented integrated pest management practices to minimize chemical usage while maintaining healthy plants.
Demonstrated continual positive effort to maintain working relationships with staff, volunteers and management.
Horticulturist
Surrounds Landscape Architecture
01.2023 - 05.2023
Assisted roughly 110 clients in selecting appropriate plants based on climate conditions, sun exposure, soil type, and desired aesthetic appeal.
Documented plant information and identified plant material to process and maintain accession records.
Maintained horticultural calendar to track bloom periods and seasonal cultural needs.
Retained knowledge of garden plants and understanding of cultural requirements to maximize growth and cultivation.
Inspected roughly 110 gardens/lawns to identify insect or disease problems and weed control needs.
Turf Technician
NuLeaf Lawn Care
04.2017 - 10.2022
Streamlined record-keeping processes for turf maintenance tasks, improving overall efficiency within department.
Managed inventory of supplies and tools necessary for daily operations, ensuring availability when needed.
Improved turf health by conducting roughly 50-100 soil tests and implementing appropriate treatments.
Performed routine aerification procedures on greens to promote healthy root growth and improve long-term durability of playing surfaces.
Trained new Turf Technicians, fostering knowledgeable and skilled team environment.
Education
Business Administration
Old Dominion University
Norfolk, VA
Psychology
Northern Virginia Community College
Annandale, VA
Skills
Plant identification
Garden maintenance
Team Leadership
Staff Training and Development
Customer Relationship Management (CRM)
Operations Management
Negotiation
Marketing
Verbal and written communication
Time Management
Improving Efficiency
Certification
Pesticide Applicator Certificate
Additional Information
Volunteered at Phoenix Bikes (non-profit organization)
Active in fundraising for brain cancer research
Worked with and supporter of the Ishan Gala Foundation
Business Intelligence Analyst at WHITE ROYAL PEARL PROPERTY AND DEVELOPMENT LIMITEDBusiness Intelligence Analyst at WHITE ROYAL PEARL PROPERTY AND DEVELOPMENT LIMITED