PHILIP LARSEN
Kennewick
Summary
Methodical Quality Assurance Manager with superb problem-solving and analytical abilities. Keeps meticulous records and identify and troubleshoot problems. Specialties include operational improvements, program implementation and documentation. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
34
34
years of professional experience
Work History
QA Manager Foodservice
LAMB WESTON
08.2022 - Current
- Oversee product quality programs as they relate to customer quality expectations
- Work directly with customers and sales to promote and provide leadership on product training and upgrade selling
- Support plant and enterprise-wide objectives to drive continuous improvement.
QA Manager Global McDonald’s Business Unit
LAMB WESTON
02.2010 - 08.2022
- Engage directly with McDonald’s Quality, Supply Chain and Franchisees in technical support and solutions to their business
- Engage with Sales, Operations, R&D to maintain a competitive quality advantage to promote and grow Lamb Weston’s business with McDonald’s globally.
QA Manager
LAMB WESTON
02.2008 - 02.2010
- Assist Operations and Sales in maintaining and obtaining customers via technical solutions and product quality approaches
- Product/process information and analysis is provided to management and customers to maintain a competitive quality advantage
- Specification and procedure review for cost/quality advantages, products for specific uses and competitive product replacement strategy.
Sr. Q.A. Specialist
LAMB WESTON
03.1999 - 02.2008
- Supply technical support to McDonald’s on Potato products
- Supply support and direction on McDonald’s initiatives
- Investigate and resolve complaints and assist Sales and Operations with McDonald issues globally
- President of McDonald’s Potato Technical Team 7/01-7/03.
Q.A. Specialist I
LAMB WESTON
06.1996 - 03.1999
- Responsible for all of Lamb Weston’s specifications and procedures, maintenance and development
- Had a major role in the development and implementation of a new company wide Q.A
- System and complaint system
- Assist Sales, Operations and other departments with customer relations and special projects.
Shift Supervisor
LAMB WESTON
06.1995 - 08.1996
- Responsible for the implementing and monitoring all phases of the fry line to assure quality, food safety, budgeted volumes and costs are achieved
- Direct duties and assignments of Production Supervisors and 75-to-150-line employees.
Quality Assurance Supervisor
LAMB WESTON
06.1993 - 01.1995
- Supervise 10-15 Lab Technicians well as line workers in the production of frozen potato products to assure company standards and customer specifications are met
- Work to insure communication between lab, line workers and management.
Production Supervisor
LAMB WESTON
01.1990 - 01.1993
- Direct production duties and assignments of 20-to-70-line employees to assure that company production and quality are met
- Assure adherence to company, OSHA, state and federal safety regulations, policies and standards.
Education
Advance Potato Processing -
Lamb Weston
11.1997
Process Quality Program -
Lamb Weston
11.1993
Bachelor of Science in Business Management -
COLUMBIA CHRISTIAN COLLEGE
05.1988
Skills
- Agile methodologies proficiency
- Usability Testing Expertise
- Team Building and Motivation
- Training and Mentoring Abilities
- Quality assurance expertise
- Test strategy development
- Quality assurance background
- Relationship Building
- Data Collection
Work
(509) 375-5858
Timeline
QA Manager Foodservice
LAMB WESTON
08.2022 - Current
QA Manager Global McDonald’s Business Unit
LAMB WESTON
02.2010 - 08.2022
QA Manager
LAMB WESTON
02.2008 - 02.2010
Sr. Q.A. Specialist
LAMB WESTON
03.1999 - 02.2008
Q.A. Specialist I
LAMB WESTON
06.1996 - 03.1999
Shift Supervisor
LAMB WESTON
06.1995 - 08.1996
Quality Assurance Supervisor
LAMB WESTON
06.1993 - 01.1995
Production Supervisor
LAMB WESTON
01.1990 - 01.1993
Advance Potato Processing -
Lamb Weston
Process Quality Program -
Lamb Weston
Bachelor of Science in Business Management -
COLUMBIA CHRISTIAN COLLEGE
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