Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

PHILIP MATHERLY

Lexington,KY

Summary

Experienced business management professional with a proven track record in leadership roles. Strong emphasis on team collaboration, strategic planning, and delivering results. Skilled in financial management, operational efficiency, and staff development. Recognized for reliability, adaptability, and clear communication skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Business Office Manager

SHC of Mayfair Manor
09.2024 - Current
  • Handle resident trust accounts and input withdrawal transactions when requested by resident. Enter invoices in account payable software in the absence of assistant. Handle payroll for the facility in the absence of assistant. Handle insurance appeals. Call on resident accounts that have balances. Handle cash deposits for both facility and resident trust accounts. Verify insurance for new and current residents. Deal with Medicare, Medicaid, Medicare replacement plans, and Commercial insurance plans verifying/billing for skilled nursing services. Meet with families and assist with Long-term Care Medicaid. Answer billing questions that residents and/or family members have.

Assistant Business Office Manager

SHC of Bluegrass Care and Rehab
02.2024 - 09.2024
  • Answer and screen phones calls. Facilitate tours of facility when scheduled. Answer door. Handle resident trust accounts and disburse withdrawals when requested by resident. Enter invoices in account payable software. Handle payroll for facility. Handle resident insurance appeals.

Storm Restoration Specialist

American Roofing Company
07.2023 - 02.2024
  • Inspect the roof and show damage to homeowner. File homeowner insurance claims. Handle insurance adjustment inspections and provide my photos as evidence if needed. Fight on behalf of the homeowner(s) to get a full replacement if not approved.

Assistant Store Manager

Aeropostale
11.2022 - 06.2023
  • Handle cash and credit transactions, using electronic cash registers. Help customers with product selections and lead customers to where the item is located. Resolve customer problems. Assist in managing employees and store in the absence of the store manager. Manage store reports from the corporate office. Set merchandising displays and change sections when instructed. Assist in taking inventory and restocking products.

COVID-19 Data Analyst and Regional Epidemiologist Support

Lexington-Fayette County Health Department/MedSource
05.2020 - 02.2023
  • Check patient information. Transfer patient information to state system (NEDSS) from local EMR system (RedCap). Manage team of 20 and assign different tasks. Discuss updates with local health department leadership and state leadership. Attend daily meetings with local health department leadership regarding COVID-19 case counts and various updates from different teams within the response. Assist with rectifying COVID-19 data in NEDSS (National Electronic Disease Surveillance System). Develop processes for data entry and help implement throughout the team. Ensure accuracy of labs entered in both state and local systems. Divide lab results sent to the health department evenly throughout the team.

Administrative Intern

Campbellsville Nursing and Rehab
01.2020 - 05.2020
  • Attend morning meetings with administrator and department leaders. Assist in new patient intake. Attend family meetings with administrative staff. Attend facility meetings with medical director and administrator. Assist in activities with the residents. Attend meetings between community partners and administrator. Assist with mock survey for facility. Help prepare Covid-19 isolation areas. Assist with process for deceased residents.

Receptionist/Surgical Registrar/Instrument Tech

McPeak Vision Partners
08.2016 - 05.2020
  • Checking in patients. Answer patient questions and phone calls. Schedule appointments. File medical charts for non-surgery patients. Take patient payments. Collect money for copays and for surgical procedures. Check patients’ insurance plans. Assist patients with surgical paperwork and agreements. Run instruments between operating rooms. Clean and sanitize instruments after the surgery was finished. Sort and prepare new charts for the next surgery day. File surgical charts in the surgical medical records room in the facility.

Customer Care Representative

Afni, INC
01.2016 - 08.2016
  • Handle customer complaints. Take payments from customers for their bill. Assist in basic troubleshooting. Activate new service. Answer customer questions. Transfer calls to different departments.

Receptionist and Insurance Coordinator

Circle of Life
12.2014 - 12.2015
  • Checking in of patients. Answer phones and direct them to the right person. Check patients out and schedule upcoming appointments. Check insurance eligibility for current and prospective patients. Handle denials from insurance companies and refile the claims. Assist in the credentialing process for the office. Meet with insurance representatives to find out what is new with the company and the upcoming changes that would be happening. Handle insurance claim denials and refile the corrected claim. Receive and post insurance claim payments.

Assistant Manager

Dollar General
01.2013 - 12.2014
  • Handle cash and credit transactions, using electronic cash registers. Help customers with product selections and lead customers to where the item is located. Resolve customer problems. Assist in managing employees and store in the absence of the store manager. Manage store reports from the corporate office. Set merchandising displays and changed the sections when instructed. Assist in taking inventory and restocking shelves.

Education

A.A.S. - Medical Administration

Elizabethtown Community and Technical College
Elizabethtown, KY
05.2016

B.A.S. - Healthcare Administration

Western Kentucky University
Bowling Green, Kentucky
05.2020

Skills

  • Strong number sense Proficient in memorizing faces and names
  • Proven ability to handle large amounts of money accurately
  • Outgoing personality with the ability to grasp and respond to the needs and concerns of patients and coworkers
  • Proficient communication skills in writing, over the phone, and face to face
  • Mastery of Microsoft Office 365 programs
  • Mastery of NEDSS (National Electronic Disease Surveillance System)
  • Deadline management
  • Account reconciliation
  • Payroll processing and management
  • Documentation and control
  • Electronic medical records (EMR) systems (MatrixCare)
  • Credit and collections

Certification

  • Long-term Care Administration
  • Western Kentucky University, Bowling Green, KY
  • December 2019

References

References available upon request.

Timeline

Business Office Manager

SHC of Mayfair Manor
09.2024 - Current

Assistant Business Office Manager

SHC of Bluegrass Care and Rehab
02.2024 - 09.2024

Storm Restoration Specialist

American Roofing Company
07.2023 - 02.2024

Assistant Store Manager

Aeropostale
11.2022 - 06.2023

COVID-19 Data Analyst and Regional Epidemiologist Support

Lexington-Fayette County Health Department/MedSource
05.2020 - 02.2023

Administrative Intern

Campbellsville Nursing and Rehab
01.2020 - 05.2020

Receptionist/Surgical Registrar/Instrument Tech

McPeak Vision Partners
08.2016 - 05.2020

Customer Care Representative

Afni, INC
01.2016 - 08.2016

Receptionist and Insurance Coordinator

Circle of Life
12.2014 - 12.2015

Assistant Manager

Dollar General
01.2013 - 12.2014

B.A.S. - Healthcare Administration

Western Kentucky University

A.A.S. - Medical Administration

Elizabethtown Community and Technical College

Similar Profiles

CREATE PROFILE