Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Philip McSorley

Cellar Hand
Austin,TX

Summary

Hardworking and passionate job seeker with comprehensive knowledge of wine with a desire to learn more about the industry. I'm eager to secure entry-level sales position. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Cellar Hand

William Chris Wine Company
08.2021 - Current
  • Ensured timely completion of winemaking tasks by effectively managing and prioritizing workloads during harvest season.
  • Maintained a clean and organized cellar environment, promoting safety and efficiency in daily operations.
  • Contributed to the production of award-winning wines by assisting with blending, racking, and bottling procedures.
  • Enhanced customer understanding of wine profiles through knowledgeable and engaging product tastings during events.
  • Provided exceptional customer service during winery tours, educating visitors on the winemaking process and enhancing brand loyalty.
  • Helped managers make accurate decisions by tracking deviations from production targets with daily logs.

Server

Salt Lick BBQ
12.2016 - 05.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Associate of Arts - Business Administration And Management

Texas State University
San Marcos, TX

Skills

  • Upselling
  • Product Sales
  • Meeting Deadlines
  • Order Processing
  • Wine Pairing Knowledge
  • Strong Work Ethic
  • Quality Control
  • Food Safety Understanding
  • Microsoft 365 Knowledge
  • WSET 2 Certified

Timeline

Cellar Hand

William Chris Wine Company
08.2021 - Current

Server

Salt Lick BBQ
12.2016 - 05.2022

Associate of Arts - Business Administration And Management

Texas State University

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Philip McSorleyCellar Hand