Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Work Availability
Timeline
Security Classification
14

Philip Moore

Wichita Falls,TX

Summary

Dynamic and highly skilled professional with a proven track record at Morson International, excelling in problem-solving and team leadership. Recognized for innovative solutions that enhanced operational efficiency and client satisfaction. Adept at training and conflict resolution, consistently exceeding performance targets while fostering strong relationships across diverse teams.

Overview

43
43
years of professional experience

Work History

Critical Operations Supervisor (sub Contractor)

Morsons International
11.2018 - 11.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Collected, arranged, and input information into database system.
  • Generated reports detailing findings and recommendations.
  • Maintained database systems to track and analyze operational data.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Trained 64 Saudi students over a 4 year period to be effective in the Critical Operations team and in the Optimization team. This was a a directive set by The King of Saudi Arabia for His 20/20 vision of the country.

Air Expeditor (sub Contractor)

Morson International
02.2016 - 10.2018
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Addressed supply problems and developed creative solutions to prevent delays whilst still adhering to air safety policies..
  • Created and implemented tracking systems to monitor progress and meet deadlines using MS Excel and bespoke BAES software and applications..
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Managed a fluid order book of over 350 critical spares, overseeing the whole process from the initial order; payment or loan authorization; delivery to the company; arranging quality control inspection; processing for flight and ensuring delivery. This involved reaching out to the RAF to ascertain if they had spares, or if our European partners had spares and negotiating a price or repayment fee.

F35 Logistics Transition Planner and Air Expeditor

Morson International (Sub Contractor)
02.2015 - 12.2015
  • Prioritized schedules to meet project goals and overall customer satisfaction.
  • Recognized potential issues with inventory and quality control and engineered changes.
  • Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Provided additional tooling kits and foamed layouts, configured new work bays to improve production of F35 empennage.
  • Used negotiation skills in encouraging suppliers to reprioritize delayed orders, adjust forward orders ensuring that they are delivered on time or ahead of schedule; negotiate with customer facing teams to find solutions for problematic orders. In addition, finding solutions for orders that had company holds against them; encouraging key players to bring forward held orders to satisfy customer demands.

Team Leader - Porters

SERCO
01.2011 - 02.2015
  • As a team leader, established open and professional relationships with 25 team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Supervised supplies in inventory and submitted reorder requests.
  • Emptied waste paper, precious metals, hazardous items and other trash from premises and moved to appropriate receptacles.
  • Over a 3 year period, delivered and exceeded every KPI that was set by the customer.

Logistics Mover

British Royal Air Force
07.1980 - 07.2010
  • Successfully completed 30 years of active service in the British Royal Air Force and retired as a senior Sergeant. Awarded the Long Service and Good Conduct medal for 15 years of unblemished service and a bar was later added for 30 years of unblemished service.
  • Co-designed and developed a remarkably successful web based air cargo scheduling, reservations and manifesting application Interim Cargo Solution (ICS) that went from concept to creation in only 6 months.
  • Designed and delivered training programs for ICS application.
  • Delivered ICS on time, exceeding design specifications and under budget.
  • Helpdesk manager and super user, providing 24/7 support as subject matter expert for MOD's global passenger and air cargo IT applications.
  • Managed over 1,500 user accounts, specializing in problem solving and risk assessments.
  • Conducted bi-annual stock checks and maintained the inventory for over 1200 expensive line items.
  • Reviewed and changed working practices in order to improve the aircraft loading team performance.
  • Head hunted, during the second Gulf War, to improve struggling supply chain operations at the UK MOD’s major military airport, RAF Brize Norton. Ensured that the MOD's critical cargo was despatched to the Middle East. Over a six month period, over 1 million tonnes was flown from this airfield alone.
  • Developed an aircraft load planning process and provided daily reports and analysis, to ensure that the demands of senior stakeholders’ and head offices were met.
  • Improved on-the-job training and motivated staff, by setting achievable goals, retraining and encouraging personal responsibility.
  • Led a constantly changing team of 14 military and civilian staff, motivating staff to achieve personal goals.
  • Identified training needs for educational establishments and ensured appropriate training was provided.
  • Used to high pressure responsibilities such as escorting cash convoys (currency), metal convoy (gold & silver bullion) and classified documents.

Education

Professional Diploma Level 7 - Logistics And Transport

Chartered Institute of Logistics UK
Northern Ireland
02-2011

Level 4 - Leadership And Management

City & Guilds UK
London
05-2010

. - Microsoft Office

Royal Navy Training School
Portsmouth, UK
05-2010

GED -

Various UK Schools And RAF Education
Various Locations
2008

Skills

  • Strong problem-solving skills
  • Innovative and proactive problem-solving
  • Attention to detail
  • Proactive and strong verbal and written communication
  • Maintains good working relationships across multi dimensional teams
  • Reputation for consistently exceeding company targets and indicators
  • Highly skilled and motivated professional
  • Enthusiastic and enjoys challenging environments
  • Ability to provide exceptional training
  • Strong conflict resolution skills

Accomplishments


Achieved a Certificate of Excellence in recognition of exemplary efforts, productivity and innovation to the Excellence Programme for Taif Inventory, Sustainment and Optimization.


  • This was for monitoring the usage of critical aircraft components for the Typhoon fighter jet, reducing unwanted capacity, ensuing that the required aircraft spares were delivered on time, reducing the budget and no ensuring no delay to the customers programme.


Awarded the Royal Air Force Long Service and Good Conduct medal for 15 years of unblemished service and a bar was later added for 30 years of unblemished service.


  • Also awarded a Valedictory Certificate for 30 years distinguished service in the Royal Air Force that is a testament to my professional and meritorious commitment to HM The Queen and the country.


Certificate of Commendation awarded by the Director Joint Support Chain (a two star officer).


  • Co-designed and developed a remarkably successful web based air cargo scheduling, reservations and manifesting application (ICS) that went from concept to creation in only 6 months.
  • Designed and delivered a training programs for ICS (Interim Cargo Solution) application by training 120 users in a one month period
  • Involved in all trials, testing, bug hunting, rectification and co-wrote the user manual for ICS.
  • Delivered ICS on time, exceeding design specifications and under budget.
  • Successfully demonstrated application potential to senior stakeholders, directors, managers and users.

Interests

Keen soccer player and swimmer; enjoy meal preparation, exploring my family history and reading westerns

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Critical Operations Supervisor (sub Contractor)

Morsons International
11.2018 - 11.2023

Air Expeditor (sub Contractor)

Morson International
02.2016 - 10.2018

F35 Logistics Transition Planner and Air Expeditor

Morson International (Sub Contractor)
02.2015 - 12.2015

Team Leader - Porters

SERCO
01.2011 - 02.2015

Logistics Mover

British Royal Air Force
07.1980 - 07.2010

Professional Diploma Level 7 - Logistics And Transport

Chartered Institute of Logistics UK

Level 4 - Leadership And Management

City & Guilds UK

. - Microsoft Office

Royal Navy Training School

GED -

Various UK Schools And RAF Education

Security Classification

Currently holds UK Developed Vetting and have been rigorously vetted several times by the UK Police as part of each visa process for employment in Saudi Arabia. I have previously held Top Secret clearance whist working for the Defense and Science Technology Laboratory, Porton Down UK.