Philip Morey
Toms River, NJ,NJ
Summary
Experienced DME Patient Service Tech, Supervisor, Customer Service Rep with over 25 years of experience in the homecare field. Excellent reputation for resolving problems and improving customer satisfaction.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Patient Service Technician /DME Technician
Hackensack Meridian At Home
Eatontown, NJ
07.2008 - 10.2021
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed and maintained courteous and effective working relationships.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Diagnosed cause of problems and completed repairs.
- Documented information regarding installations, repairs and inventory checks.
- Installed, calibrated and monitored O2 and DME equipment.
- Inspected, tested and calibrated medical equipment before installing.
- Maintained safe work environment and adhered to privacy regulations.
Driver Supervisor
Community Surgical Supply Of Toms River
Toms River, 08753
06.2000 - 11.2006
- Coordinated with drivers to organize timely pickup and delivery.
- Addressed driver communications and provided required data to drivers.
- Assessed and vehicles, managed maintenance and arranged for quality vehicles and personnel when needed.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Improved operations through consistent hard work and dedication.
- Responded to customer requests for products, services and company information.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Resolved issues over phone with customers daily.
- Investigated and resolved customer inquiries and complaints quickly.
- Managed timely and effective replacement of damaged or missing products.
- Entered orders into computer system.
DME Technician
Lincare Healthcare
Waretown, NJ
03.1996 - 06.2000
- Maintained safe work environment and adhered to privacy regulations.
- Inspected, tested and calibrated medical equipment before installing.
- Checked facility's structural environment to assess for electrical, mechanical, and other safety hazards.
- Installed, calibrated and monitored O2 and DME equipment.
- Documented information regarding installations, repairs and inventory checks.
- Diagnosed cause of problems and completed repairs.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked flexible hours, night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Education
Associate of Science - Respiratory Therapy
Independence University
Salt Lake City, UT09.2020
Skills
- Equipment Cleaning and Inspection
- Emergency Response
- Sterilizing Equipment Use
- Decision Making
- Critical Thinking
- Medical Equipment Transport
- Sound Judgment
- Medical Waste Disposal
- Equipment Disinfection
- Emergency Procedures
- Patient Safety
- Patient Relations
Additional Information
US Navy Veteran Sept. 1989 - Aug. 1995 Honorable Discharge
Timeline
Patient Service Technician /DME Technician
Hackensack Meridian At Home
07.2008 - 10.2021
Driver Supervisor
Community Surgical Supply Of Toms River
06.2000 - 11.2006
DME Technician
Lincare Healthcare
03.1996 - 06.2000
Associate of Science - Respiratory Therapy
Independence University
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