Philip Morris
Louisville,KY
Summary
Dynamic assembly line professional with a proven track record at Ford, excelling in quality control and process improvement. Demonstrated expertise in operating hand and power tools while fostering teamwork and communication. Achieved significant reductions in product defects through meticulous inspections and adherence to safety protocols, enhancing overall production efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assembly Line Worker
Ford
Louisville, KY
11.2021 - 05.2025
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Followed protocols to enhance protection and maintain safe work environment.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Completed durable assemblies and subassemblies with hand and power tools.
- Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
- Consistently upheld company values and policies throughout daily operations, fostering an environment of integrity, respect, and accountability within the workplace.
- Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
- Acted as a mentor to new hires, sharing knowledge and experience in assembly line work to ensure smooth onboarding processes for all team members.
- Maintained open lines of communication with supervisors, providing progress updates regularly while also addressing any concerns surrounding potential roadblocks or challenges faced during the project lifecycle.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
- Participated in regular training sessions to stay up-to-date on industry best practices and maintain a high level of expertise in assembly techniques.
- Accelerated assembly times through methodical organization of workspace, maximizing space usage and minimizing distractions during shifts.
- Improved team morale with effective communication and collaboration during assembly processes.
- Engaged in regular training sessions to stay updated on latest assembly techniques.
- Collaborated with engineering teams to improve production efficiency.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Operated various machines used in production processes.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Ensured compliance with environmental regulations by properly disposing of hazardous materials.
Sales Associate
Kwikset Fasteners
Louisville, KY
11.2017 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Performed cash, card, and check transactions to complete customer needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Driver, Warehouse Orders
Kwikset Fasteners
Louisville, KY
11.2017 - 09.2021
- Maintained safe driving records by strictly following traffic rules and regulations.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
- Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Minimized company liability and risks to loads by obeying traffic laws.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
- Worked with road knowledge, GPS systems and paper maps to navigate planned routes.
Warehouse Worker
John F. Trompeter Co.
Louisville, KY
07.2014 - 10.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 80 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking stages.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Enhanced physical inventory counts, participating in semi-annual audits to verify stock.
- Increased customer satisfaction by ensuring accurate and timely dispatch for orders.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
- Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
- Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
Department Supervisor
The Home Depot Inc
Louisville, KY
07.2013 - 10.2017
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of 5 or more employees, delegated tasks and held each employee accountable for completing assignments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
- Built and designed large displays weekly to promote specific products.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
- Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Handled cash register, returns, and refunds.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Provided ongoing training opportunities to keep staff up-to-date on best practices in their respective roles, resulting in improved overall performance ratings across the board.
- Wrote out weekly schedules to maintain coverage levels for expected demands.
- Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.
- Maintained clean, organized workspaces for optimal functionality and employee safety.
- Ensured compliance with industry regulations and company policies by regularly reviewing practices and updating documentation as needed.
- Built relationships with current customers to maintain goodwill and gain additional business.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Metal Grinder
Louisville Exchanger and Vessel
Louisville, KY
11.2012 - 02.2014
- Acquired advanced knowledge on various types of metals and their unique properties, enabling informed decisions on grinding method selection for each project.
- Conducted regular maintenance on grinding machines, extending equipment lifespan.
- Maintained a safe work environment with strict adherence to safety protocols and procedures.
- Participated in ongoing training programs, staying up-to-date on industry advancements and best practices.
- Communicated effectively with supervisors and coworkers, fostering a positive work environment based on collaboration and teamwork.
- Optimized machine set-up times by developing an organized system for tooling storage that reduced changeover time between jobs.
- Increased production output by streamlining the workflow and optimizing equipment usage.
- Complied with federal regulations regarding hazardous materials handling, ensuring a safe work environment for all employees involved in the grinding process.
- Prepared detailed reports documenting daily progress, completed tasks, and any challenges encountered during the shift.
- Enhanced metal grinding efficiency by implementing new techniques and processes.
- Aided in the finishing processes of projects by grinding down welds and deficiencies to ensure top quality.
Busser
KingFish Restaurants
Louisville, KY
07.2009 - 10.2011
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen areas.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Contributed to special events setup, efficiently arranging tables and decor according to event specifications.
- Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.
- Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
Education
High School Diploma - General Studies
Louisville Male High School
Louisville, KY06.2013
Skills
- Product assembly
- Assembly and production
- Hand and power tools
- Power and hand tools
- Production lines
- Repetitive work
- Quality control
- Hand-eye coordination
- Product inspection
- Safety protocols
- Quality inspections
- Safety procedures
- Manufacturing experience
- Equipment operation
- Assembly instructions
- Performance improvement
- Machinery operations
- Finishing work
- Manufacturing
- OSHA compliance
- Quality control analysis
- Supply management
- Reading comprehension
- Visual inspections
- Equipment monitoring
- Manufacturing background
- Production background
- Good manufacturing practices
- Quality assurance controls
- Materials management
- Raw materials handling
- Production scheduling
- Logistics
- Machine setup
- Process management
- Mechanical aptitude
- OSHA
- Supply chain management
- Production reporting
- Operations support
- Supply chain distribution
- QA
- Project management
- Type industry background
- QC
- Assembly techniques
- Shipping support
- Production equipment assessment
- Expert assembler
- Part assembly
- Pallet building
- Workstation organization
- Polishing work
- Pallet loading
- Attention to detail
- Dependable and responsible
- Work area cleaning
- Problem identification
- Critical thinking
- Decision-making
- Defect identification
- Finished product packaging
- Team communication and collaboration
- Employee training
- Data entry
- Troubleshooting skills
- Blueprint reading
- Relationship building
- Worker instruction
- Product and parts inspection
- Forklift operation
- Packing and shipping proficiency
- Heavy machinery safety
- Quality assurance
- Operations monitoring
- Assembly team supervision
- Production monitoring
- Repetitive motion tolerance
- Process monitoring
- Technical skills
- Shipment preparation
- Deadline management
- Corrective action planning
- Tool use and repair
- Work order review
- Performance assessment
- Assembly wiring
- Specifications verification
- Safe operations management
- Work order interpretation
- Storage coordination
- Team leadership and coordination
- Process compliance
- Defective parts disassembly
- Time and cost determination
- Product specifications determination
- Electronic equipment assembly
- CAD software
- Sequence planning
Certification
Forklift Certified
Timeline
Assembly Line Worker
Ford
11.2021 - 05.2025
Sales Associate
Kwikset Fasteners
11.2017 - 09.2021
Driver, Warehouse Orders
Kwikset Fasteners
11.2017 - 09.2021
Warehouse Worker
John F. Trompeter Co.
07.2014 - 10.2017
Department Supervisor
The Home Depot Inc
07.2013 - 10.2017
Metal Grinder
Louisville Exchanger and Vessel
11.2012 - 02.2014
Busser
KingFish Restaurants
07.2009 - 10.2011
High School Diploma - General Studies
Louisville Male High School