Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts.
Hi, I’m
Philip Mungo
warehouse worker
Las Vegas,NV
Summary
Overview
27
years of professional experience
Work History
BakeMark
Warehouse Forklift Operator/Order Builder
11.2023 - 12.2023
Job overview
- Optimized warehouse space utilization by effectively stacking pallets using forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Picked and packed order items.
Sunrise Hospital
EVS Technician
02.2023 - 09.2023
Job overview
- Enhanced patient satisfaction by ensuring clean and safe environment in all hospital areas.
- Supported hospital operations through timely completion of cleaning assignments, contributing to well-maintained facility.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Oversaw laundry washing, drying, folding, and storing away linens.
- Distributed and stocked merchandise throughout store while caring for store equipment.
Desert Springs Hospital
EVS Housekeeper/Building Porter
08.2021 - 02.2023
Job overview
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Maintained safe environment for patients and staff by adhering to infection control policies and procedures.
- Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
- Assisted in maintaining Joint Commission accreditation with consistent adherence to healthcare facility standards.
- Demonstrated strong attention to detail, ensuring that all assigned areas met or exceeded facility''s cleanliness standards.
- Provided exceptional customer service to both internal and external customers while maintaining professional demeanor at all times.
- Ensured compliance with OSHA regulations through proper handling of biohazardous materials, chemical storage, and equipment maintenance practices.
- Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
- Demonstrated adaptability and flexibility by willingly adjusting work schedules or assignments as needed to meet needs of facility.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Removed waste paper and other trash from premises to designated area.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned elevators, glass, and planters in public areas.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Worked closely with fellow porters to prioritize tasks effectively so as not to disrupt daily operations.
- Cleaned and organized building areas as required.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Trigg Laboratory
Warehouse Worker
02.2016 - 05.2021
Job overview
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Assisted in training and on boarding of new employees, contributing to cohesive and efficient workforce.
- Maintained clean work spaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Coordinated with other departments such as purchasing or logistics teams to enhance overall supply chain operations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Drove forklifts, pallet jacks and other equipment to move materials.
Budget Car Rental
Car Rental Agent
02.2011 - 05.2016
Job overview
- Improved customer satisfaction by providing exceptional service and addressing client concerns promptly.
- Effectively managed vehicle inventory for timely availability, ensuring smooth rental process for customers.
- Enhanced company revenue by upselling additional services and insurance packages to clients.
- Streamlined rental process with efficient use of car rental software programs and tools.
- Continuously met or exceeded sales targets through effective communication and relationship building with clients.
- Assisted in resolving conflicts or issues between customers and staff, fostering positive work environment.
- Developed loyal clientele base through consistent follow-up and personalized service offerings.
- Maintained clean and inviting office spaces, contributing to professional image for company.
- Trained new employees on company policies, software usage, sales techniques, and customer service best practices.
- Established strong relationships with local businesses to promote cross-referrals within community.
- Processed payments accurately using various payment methods like cash credit cards checks ensuring hassle-free transactions for customers.
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Determined clients' needs and helped select appropriate rentals fulfilling requirements.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Implemented stock control systems for monitoring and requisitioning supplies.
Key Foundation
Maintenance Crew Member/Driver
03.2009 - 09.2011
Job overview
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Properly handled, transported, and disposed of recycled materials.
Sahara RV Center
Maintenance Technician
09.2010 - 02.2011
Job overview
- Operated varied hand and power tools to complete repairs.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Brooks Rent A Car
Car Rental Agent
09.2009 - 02.2010
Job overview
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Refilled gas tanks and documented fluid levels.
- Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
- Assisted in resolving conflicts or issues between customers and staff, fostering a positive work environment.
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Developed loyal clientele base through consistent follow-up and personalized service offerings.
- Proactively communicated with clients regarding upcoming reservations or changes in vehicle availability to avoid any inconvenience or dissatisfaction later on.
Borlase Plumbing
Plumbing Apprentice
10.2005 - 08.2009
Job overview
- Gained valuable experience through hands-on training under, guidance of skilled master plumbers.
- Increased efficiency of pipe installations by accurately measuring, cutting, threading, and assembling materials as needed.
- Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
- Safely handled tools and equipment in large-scale projects.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Cut and drilled holes in walls to permit passage of pipes.
7-11 Convenience Store
Cashier
07.2003 - 08.2005
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Learned duties for various positions and provided backup at key times.
- Set up new sales displays each week with fresh merchandise.
Brooks Rent A Car
Car Detailer
06.2002 - 11.2005
Job overview
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Refilled gas tanks and documented fluid levels.
- Utilized high-pressure washers to clean vehicles and equipment.
CHAMPS
Manager
08.1996 - 06.2002
Job overview
- Facilitated successful cross-functional collaborations for completion of key projects, fostering strong working relationships among team members.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Mentored junior team members for career advancement, fostering apipeline of future leaders within organization.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved marketing to attract new customers and promote business.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Northwest Career CollegeLas Vegas, NV
Certified Phlebotomy Technician from Phlebotomy
10.2023
University Overview
Edison High SchoolEdison, NJ
High School Diploma
06.1990
University Overview
Skills
- Cardboard Baling
- Truck Loading and Unloading
- Materials Handling
- Shipment Receiving
- Warehouse Organization
- Customer Service-Oriented
- Order Picking
- Organizational Skills
- Problem Solving
- Pallet Jack Operation
- Attention to Detail
- Safe Driver
- Equipment Operations
- Team Player
- Forklift Operator Certification
- Basic Repairs
- Assembly Lines
- Maintenance and Repair
- Materials Transport
- Coaching and Mentoring
Timeline
Warehouse Forklift Operator/Order Builder
BakeMark
11.2023 - 12.2023
EVS Technician
Sunrise Hospital
02.2023 - 09.2023
EVS Housekeeper/Building Porter
Desert Springs Hospital
08.2021 - 02.2023
Warehouse Worker
Trigg Laboratory
02.2016 - 05.2021
Car Rental Agent
Budget Car Rental
02.2011 - 05.2016
Maintenance Technician
Sahara RV Center
09.2010 - 02.2011
Car Rental Agent
Brooks Rent A Car
09.2009 - 02.2010
Maintenance Crew Member/Driver
Key Foundation
03.2009 - 09.2011
Plumbing Apprentice
Borlase Plumbing
10.2005 - 08.2009
Cashier
7-11 Convenience Store
07.2003 - 08.2005
Car Detailer
Brooks Rent A Car
06.2002 - 11.2005
Manager
CHAMPS
08.1996 - 06.2002
Northwest Career College
Certified Phlebotomy Technician from Phlebotomy
Edison High School
High School Diploma
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