PHILIP PARKS
Fort Worth,TX
Summary
Marketing & Supply Chain professional skilled in leveraging CRM systems, analytics, and digital tools to strengthen marketing performance and operational efficiency. Proven ability to design and execute automated workflows, segment audiences, and translate engagement data into actionable insights. Recognized for strong teamwork, disciplined execution, and the ability to manage complex tasks across marketing, sales, and customer‑facing environments. Combines marketing technology experience with hands‑on business operations and client management.
Overview
5
5
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
CRM Marketing Intern
NPR Corp.
Hurst, TX
05.2025 - 08.2025
- Responsibilities include analyze CRM tools and make
recommendations for monitoring leads in all verticals. - Build email drip sequences, tagging strategies, advise the
communications team on campaign structure and tools, Campaign Execution & Oversight. - Launch targeted ads on Social Media, Design and launch email campaigns, Monitor engagement and qualify prospects with our team, Lead Scoring & Segmentation.
- Executed comprehensive data management strategies by organizing and cleaning 3000+ CRM contacts, ensuring optimal data integrity and accessibility.
- Apply scoring models based on site visits, downloads, and email interactions, update and maintain lead lists in our CRM. Performance Analysis & Optimization, generate weekly reports on open rates, click-through rates, and conversions. Cross-Team Collaboration, work with business development and communications teams to
refine messaging.
Owner
Big Phil Service
12.2023 - Current
- Company Overview: Handyman Business, Extensive HVAC experience, knowledgeable and proficient in minor plumbing, electrical, carpentry, trim, painting and other miscellaneous small appliance repair skills
- Critical thinking and problem-solving
- Manage client base, prioritize tasks effectively with client and sub-contractors
- Organize sub-contractors for unique jobs such as licensed Electrician, Plumber and Framer as needed for completion of the project
- Handyman Business, Extensive HVAC experience, knowledgeable and proficient in minor plumbing, electrical, carpentry, trim, painting and other miscellaneous small appliance repair skills
Business to Business Branch Associate
Locke Supply
06.2022 - 01.2024
- Assisted customers with product selection and inquiries, enhancing overall satisfaction.
- Processed transactions accurately using point-of-sale systems to ensure efficient customer service.
- Provided customer service, invoicing customers, pulling orders, unload check in-stock freight, and delivering material to customers when necessary.
- Increased department in store sells by 15%
- Improving merchandising and store layout to help customers and vendors find the products quickly and efficiently.
- Business to Business Branch Associate
Licensed Service Tech
AirCo Air Condition Company
Fort Worth, TX
05.2021 - 06.2022
- Performed a variety of tasks related to heating, ventilation, and air conditioning systems as well customer service.
- Instructed the end user on the latest products that helped ensure their system survive the intense Texas climate.
- Effectively manage 2000+ service calls, diagnose system issues, discuss plan of action with client.
- Manage emergencies and non-emergency with end users.
- Successfully worked independently in the field with residential systems while responsible for company vehicle, truck stock and supplies.
Education
Bachelor of Science - Marketing
University of Arkansas School of Business
Fayetteville, AR 08.2023 - 05.2026
University of North Texas School of Engineering
01.2021
Tarrant County College
01.2023
Lindsey Cooper School of Heating and Air
01.2020
High School Diploma -
Fort Worth Christian High School
Skills
- Excellent communication skills
- Efficient Workflow Management
- Proficient in Microsoft Office
- Preforms well in high-pressure environments
- Excellent customer service
- B2B Relationship Development
- Salesforce Proficiency
- Customer relations
- Relationship building
- Small business operations
Certification
- Heating and Air Licensed
- EPA Certified
- ESCO Gas Heating Certified
- Warehouse Equipment Certified/driver
- Ballymore / Reach/ Forklift
Timeline
CRM Marketing Intern
NPR Corp.
05.2025 - 08.2025
Owner
Big Phil Service
12.2023 - Current
Bachelor of Science - Marketing
University of Arkansas School of Business
08.2023 - 05.2026
Business to Business Branch Associate
Locke Supply
06.2022 - 01.2024
Licensed Service Tech
AirCo Air Condition Company
05.2021 - 06.2022
University of North Texas School of Engineering
Tarrant County College
Lindsey Cooper School of Heating and Air
High School Diploma -
Fort Worth Christian High School