Responsible for the overall management and strategic direction of the branch and the related field territory.
Responsible for the management of customer service and the customer experience. Branch Operations, Human Resource Management, Sales and Marketing/Financial Performance, and Fleet Management and Maintenance.
For fiscal year 2025, ranked #2 in the region (of 50) for growth.
Assistant Branch Manager
Enterprise Mobility
04.2023 - 02.2024
Managed branch employees in providing a high level of customer service, including management of the rental counter, customer flow, and telephone service.
Used initiative, independent judgment, discretion, and decision-making skills to perform a variety of duties and solve problems.
Managed overall branch operations in absence of and/or request of the Branch Rental Manager
Management Trainee/Intern
Enterprise Mobility
01.2022 - 04.2023
Under the supervision of the Branch Manager, I learned daily branch operations, how to address customer needs, initiate sales and marketing activities, and analyze data.