Philip Ruter
Fairborn,OH
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety and ethical standards.
Overview
8
8
years of professional experience
Work History
Factory Worker
Teikuro
09.2021 - Current
- Operate physical vapour deposition(PVD) and diamond-like carbon(DLC) vessels to coat metal dyes
- As lead operator maintain and diagnose issues with PVD vessel, including keeping stock of parts and supplies
- Guide tours of PVD and DLC vessels for representatives of Fortune 500 companies such as Toyota and Honda
- Polish dyes after coating to a mirror finish
- Use a charged hydrochloric acid bath and a sand blaster to remove previous coating layers.
Sales Development Representative
LexisNexis
07.2023 - 11.2023
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Developed strong relationships with Account Executives through consistent communication and rapport-building efforts.
- Expanded client base by conducting market research to identify new prospects and potential business opportunities.
- Enhanced team performance through regular sales training sessions, role-playing exercises, and constructive feedback.
Sales Associate
Kay Jewelers
10.2020 - 01.2021
- Present jewelry to customers upon arrival and provide information about merchandise
- Offer and explain multiple financing options available to purchase merchandise
- Upsell and turnover when possible or necessary
- Led the team in sales numbers on a weekly basis throughout the first two months.
Plumber
Total Pro
06.2019 - 10.2020
- Diagnose plumbing issues and propose estimated cost of repair to warranty companies to determine if covered
- Service, repair or replace water heaters, in home drainage systems and home water supply lines
- Negotiate and coordinate repairs with warranty company and advise of delays or issues
- Maintain van stock and maintenance.
Drain Technician
Roto-Rooter Plumbing & Drain Service
08.2018 - 02.2019
- Diagnose and resolve drainage issues, proposing pricing to customer for approval
- Pump septic tanks and perform inspections required for buying or selling a home
- Inform customers of solutions to prevent issues in the future.
Customer Service Professional
Teleperformance
12.2015 - 05.2016
- Receive inbound calls from AT&T Mobility customers attempting to cancel service and attempt to retain customers by recommending solutions
- Use multiple systems to alter service, add equipment lines to account and cancel lines when necessary
- Maintain satisfactory sales, NRS, and handle time metrics tracked on KPI spreadsheets updated daily.
Education
High school -
Wayne High School
College -
Wright State University
Skills
- Plumbing (3 years)
- Customer Service (4 years)
- Sales(less than 1 year)
- Microsoft Excel (5 years)
- Microsoft Word (5 years)
Assessments
Spreadsheets with Microsoft Excel, Proficient, 09/01/21, Knowledge of various Microsoft Excel features, functions, and formulas
Timeline
Sales Development Representative
LexisNexis
07.2023 - 11.2023
Factory Worker
Teikuro
09.2021 - Current
Sales Associate
Kay Jewelers
10.2020 - 01.2021
Plumber
Total Pro
06.2019 - 10.2020
Drain Technician
Roto-Rooter Plumbing & Drain Service
08.2018 - 02.2019
Customer Service Professional
Teleperformance
12.2015 - 05.2016
High school -
Wayne High School
College -
Wright State University