Philip Saechao
Business, Sales, Marketing, And Mechanic.
Farmington,NM
Summary
Organized Mechanic with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Highly experience Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
Work History
Mechanic
Brahma Group Inc
Mesa, AZ
11.2021 - Current
- Inspected and tested equipment to locate worn and damaged parts.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Disassembled defective parts to make proper repairs.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Operate Heavy equipment with proper training.
- Fill out safety and inspection logs for every job setting.
- Follow MSHA and OSHA regulations on the jobsite.
Sales Agent
Verizon Wireless
Farmington, NM
01.2021 - 11.2021
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Assisted call-in customers with questions and orders.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Adjusted sales scripts to better target needs of specific individuals, boosting sales by [Number]%.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Logged reports, expenses, receipts, and sales in company database.
- Increased sales and customer satisfaction through personalized servicing.
- Trained and mentored new sales representatives.
- Used customer insights to develop innovative sales strategies to increase sales.
Business Owner
Nomad Vapes LLC
Cortez, CO
08.2019 - 06.2021
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Conducted audit inspections and independent checks to verify parts and materials.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Trained new employees on proper protocols and customer service standards.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Crew Member
Wendys Fast Food
Cortez, CO
01.2015 - 12.2018
- Worked well with teammates and accepted coaching from management team.
- Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Became familiar with products to answer questions and make suggestions.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted other team members to achieve goals.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Education
High School Diploma -
Merced High School
Merced, CA 08.2010 - 06.2014
Associate of Arts - General Studies
San Juan College
Farmington, NM 08.2015 - Current
Skills
Troubleshooting skills
Equipment diagnostics
Equipment fine-tuning
Training and support
Customer assistance
Making offers
Business Development
Account servicing
Customer Relations
Operations management
Strategic planning
Consulting
Relationship building
Budget development
Staff training/development
Self-direction
Quality assurance
Receiving support
Money handling abilities
Sales expertise
Timeline
Mechanic
Brahma Group Inc
11.2021 - Current
Sales Agent
Verizon Wireless
01.2021 - 11.2021
Business Owner
Nomad Vapes LLC
08.2019 - 06.2021
Associate of Arts - General Studies
San Juan College
08.2015 - Current
Crew Member
Wendys Fast Food
01.2015 - 12.2018
High School Diploma -
Merced High School
08.2010 - 06.2014