Philip Smith
Automotive Collision Estimator
Chattanooga,TN
Summary
Experienced Auto Damage Appraiser well-versed in assessing and documented vehicle damage. Detail-oriented and hardworking with excellent customer service and organizational skills. Persuasive communicator and skilled negotiator looking for a new professional challenge with room for advancement.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Auto Collison Estimator
Advanced Collision Inc.
Chattanooga , TN
07.2016 - 05.2022
- Documented damage with photographs and detailed written descriptions.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
- Used [Software] to calculate damages and claim values.
Auto Collision Estimator
Kelley Subaru
Chattanooga, TN
01.2011 - 07.2016
Auto Collision Estimator
Prebul Auto Group
Chattanooga, TN
03.2007 - 01.2011
Shop Manager
Padgett's Red Bank Body Shop
Red Bank , TN
09.1995 - 03.2007
- Managed inventory control, cash control and store opening and closing procedures.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Education
High School Diploma -
Brainerd High School
Chattanooga, TN06.1980
Skills
- Estimating Software
- Auto Body Repair
- Damage Investigation
- Complex Claims
- Schedule Management
- Insurance Procedures
- Total Loss Understanding
- Customer Satisfaction
- Continuous Quality Improvement (CQI)
- Collision Estimates
- Training Programs
- Workflow Schedules
Certification
- I-CAR - Platinum Certified
Timeline
Auto Collison Estimator
Advanced Collision Inc.
07.2016 - 05.2022
Auto Collision Estimator
Kelley Subaru
01.2011 - 07.2016
Auto Collision Estimator
Prebul Auto Group
03.2007 - 01.2011
Shop Manager
Padgett's Red Bank Body Shop
09.1995 - 03.2007
High School Diploma -
Brainerd High School
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