Philip Song
Peachtree Corners,GA
Summary
While my work experience may be limited in duration, it is distinguished by its depth and impact. For over two years, I have served as a Senior Insight Analyst at Chick-fil-A Corporate, leading performance evaluations across the Distributor, Facility, and Restaurant levels in the Supply Chain Data Analytics team. I act as a liaison between technical and business stakeholders, effectively translating complex data into actionable insights. My cross-departmental experience, including finance, international operations, and Chick-fil-A Supply, has further broadened my expertise. I am eager to continue developing my leadership skills and take on new challenges to showcase my abilities.
Overview
4
4
years of professional experience
Work History
Sr. Insight Analyst
Chick-fil-A Corporate
Atlanta, GA
05.2022 - Current
- Serve as a key leader on the Partner Distribution team, providing strategic insights to drive improvements at the Distributor, Facility, and Restaurant levels.
- Utilize Databricks, DBeaver, and Alteryx for data cleaning, and integrate processed data into Tableau for the development of interactive dashboards, presenting actionable insights to stakeholders.
- Leverage expertise in both technical and business domains to act as a liaison between stakeholders and backend teams, ensuring clear communication and alignment of objectives.
Production Support Specialist
Solution Publishing
Tampa, FL
08.2021 - 04.2022
- Leverage Microsoft Access to identify and target suitable clients for various marketing campaigns, ensuring optimal alignment with service offerings.
- Extract and analyze data from SQL databases, utilizing Power BI to create data visualizations that highlight campaign profitability and client performance metrics.
Data Analyst
Cobbs Allen
Birmingham, AL
08.2020 - 04.2022
- Manage and analyze data in Excel sourced from Salesforce and Applied Epic, ensuring accurate reporting and data integrity.
- Utilize data visualization tools such as Power BI and Tableau to develop graphs and charts that streamline the analysis of key business metrics, including new business, expense reports, and loss reports.
- Oversee Information and Infrastructure Support, assisting new hires with technical setups and resolving various technical issues to ensure seamless onboarding.
Education
Master of Science - Applied Data Science
Syracuse University
Syracuse, NY03-2022
Bachelor of Science - Finance With A Data Analytics Concentration
Samford University
Birmingham, AL05-2020
Skills
- Tableau Visualization
- SQL Programming
- Python Programming
- Databricks Integration
- Alteryx Workflow Management
- Excel Proficiency
- KPI Analysis
- Project Management
- Trend Modeling
- Process Enhancement
Timeline
Sr. Insight Analyst
Chick-fil-A Corporate
05.2022 - Current
Production Support Specialist
Solution Publishing
08.2021 - 04.2022
Data Analyst
Cobbs Allen
08.2020 - 04.2022
Master of Science - Applied Data Science
Syracuse University
Bachelor of Science - Finance With A Data Analytics Concentration
Samford University
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