To pursue an opportunity where I will utilize my leadership and Business management experience as I continue to further my career in the service industry.
Overview
13
13
years of professional experience
Work History
Assistant Manager- Custodial
The Gathering Place
Tulsa, OK
05.2023 - Current
Assisting in the daily custodial operations of the park
Responsible for Training and Custodial staff development
Assisting in interviewing, coaching and retaining team members
Responsible for Equipment training and upkeep
Providing an excellent guest experience
Weekly scheduling of custodial team members and monitoring monthly budget hours
Park MOD (Manager on duty) When assigned
Collaborating with other leaders to provide the best guest experience
Working with vendors for the custodial department
Working with the team to ensure tasks are being completed in a timely matter.
Area Manager-Oklahoma
Kimco/KBS
Atlanta, GA
10.2019 - 04.2023
Overseeing the daily janitorial operations of 130 accounts
Costumer service to our accounts
Interviewing, onboarding, orientation, training and employee retention
Establishing schedules for janitorial staff and projects, such as, window washing, power washing, Porter service, floor care, and carpets
Communicating with customers and performing store visits
Maintaining quality rapport with customers and employees
Recruiting new sales and providing additional services to current customers to generate revenue
Administrative work includes scheduling, providing reports to superiors/customers, payroll and procurement
Handling the yearly budget for my area
Conducting job fairs, assessing qualifications and abilities to complete position expectations.
Maintenance Manager
Ranch Terrace Nursing Home
Sapulpa, OK
10.2018 - 10.2019
Daily operations pertaining to facility maintenance
Safety inspections
Vendor relations
Meeting with vendors to schedule projects throughout the facility
Conducting safety orientations for new healthcare providers
Submitting monthly reports to stay compliant with state protocol.
Maintenance Scheduler/Planner
National Steak & Poultry
Owasso, OK
10.2017 - 10.2018
Daily/monthly/yearly preventative maintenance scheduling for the entire factory
Planned projects and met with vendors for special projects
Compiled reports for KPI
Safety orientations for new employees.
Owner and Instructor/ USMT- KRU (sensei)
West side Martial Arts
Tulsa, OK
01.2011 - 05.2016
Owner and Instructor
Teaching all ages Muay Thai and other Martial Arts
Handled the daily operations of the gym.
Education
Certified EMT -
Iowa EMSA
01.2003
High school diploma -
Lancaster High School
05.1993
Certified EMS- Instructor -
Iowa EMSA
Certified Professional Trainer -
ISSA- Train the Trainer
MOD Training -
Gathering Place
Skills
Leadership
Customer service
Certified Professional Trainer
Project management
Business development
Planning and scheduling
KPI assessment and reporting
Promotions
Team Player
Timeline
Assistant Manager- Custodial
The Gathering Place
05.2023 - Current
Area Manager-Oklahoma
Kimco/KBS
10.2019 - 04.2023
Maintenance Manager
Ranch Terrace Nursing Home
10.2018 - 10.2019
Maintenance Scheduler/Planner
National Steak & Poultry
10.2017 - 10.2018
Owner and Instructor/ USMT- KRU (sensei)
West side Martial Arts
01.2011 - 05.2016
Certified EMT -
Iowa EMSA
High school diploma -
Lancaster High School
Certified EMS- Instructor -
Iowa EMSA
Certified Professional Trainer -
ISSA- Train the Trainer
MOD Training -
Gathering Place
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