Philip Talapati
1603 Leytonstone Dr, Wheaton,Illinois
Summary
Actively seeking employment in customer service are where my track record of fostering student success and enhancing learning experiences . Leveraged problem-solving abilities and active listening to create supportive environments and resolve conflicts. Excelled in customer relations , boosting loyalty through empathetic service. Skilled in differentiated instruction and customer service, achieving significant educational and service outcomes.
Overview
19
19
years of professional experience
Work History
Teacher
Oxley Christian College
01.2018 - 07.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Teacher
Te Awamutu College and Hebron Christian College
01.2009 - 09.2017
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
Customer Service Representative
Caltex Petrol Station
04.2005 - 12.2008
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
BBA -
UNITEC Institute of Technology
Auckland, New ZealandSkills
- Problem-solving abilities
- Active Listening
- Customer Relations
- Customer Service
Hobbies
Active interest in stock market investment, understanding market trends, economic indicators, and company fundamentals. Explore books, articles, and blogs about investing strategies, personal finance, and market history.
Languages
English
Professional Working
Hindi
Full Professional
Telugu
Native or Bilingual
Timeline
Teacher
Oxley Christian College
01.2018 - 07.2024
Teacher
Te Awamutu College and Hebron Christian College
01.2009 - 09.2017
Customer Service Representative
Caltex Petrol Station
04.2005 - 12.2008
BBA -
UNITEC Institute of Technology
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