Philip Tavison

• Worked effectively in fast-paced environments.
• Organized and detail-oriented with a strong work ethic.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend, and holiday shifts.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Skilled at working independently and collaboratively in a team environment.

Retired early to care for ailing Father's health issues.

• Responded to customer requests for products, services, and company information.
• Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
• Processed customer service orders promptly to increase customer satisfaction.
• Trained new personnel regarding company operations, policies and services.
• Increased efficiency and team productivity by promoting operational best practices.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

• Generated repeat business through exceptional customer service.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Mentored team members to enhance professional development and accountability in workplace.

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Answered customer questions about sizing, accessories, and merchandise care.
• Engaged with customers to effectively build rapport and lasting relationships.
• Helped customers locate products and checked store system for merchandise at other sites.

• Accomplished multiple tasks within established timeframes.
• Developed and maintained relationships with customers and suppliers through account development.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Solved customer challenges by offering relevant products and services.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to effectively build rapport and lasting relationships.