Philip Thomas
Peru,IL
Summary
Service-oriented worker with countless years of background in an array of diverse jobs that include invaluable experience. Core competencies include high degree of initiative and commitment, coordination and leadership skills, and complex problem solving as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Overview
16
16
years of professional experience
Work History
Associate
UPS
Peru, IL
09.2019 - Current
- Led operational workflows to enhance package delivery efficiency.
- Trained new associates on safety protocols and best practices.
- Implemented process improvements that reduced handling time for packages.
- Monitored inventory levels and coordinated stock replenishment activities.
Manager
Mobil Gas Station
Mendota, IL
07.2019 - Current
- Receive payments by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that accounts are correct and that there is adequate change.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Greet customers entering establishments.
- Maintain clean and orderly checkout area and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Supervise others and provide on-the-job training.
- Stock shelves, and mark prices on shelves and items.
- Keep periodic balance sheets of amounts and numbers of transactions.
- Take orders for company and keep track of inventory.
- Sweep, mop, and vacuum the store to keep it up to proper business standards.
- Break down and clean machines such as Specialty Beverage machine and Soda Dispenser Machine.
- Wipe down all counters in store throughout duration of shift.
- Empty and refill coffee maker when needed.
- Deal with deliveries and ensure that all products and merchandise are accounted for before signing for them.
- Suggest new retail based on interactions with customers and demand.
- Deal with situations that require immediate attention such as issues with equipment.
- Order stock.
- Clear parking areas, restrooms, or equipment and remove trash.
- Led cross-functional teams to optimize operational workflows and enhance efficiency.
- Developed and implemented strategic initiatives to drive organizational growth and improve performance.
- Mentored junior staff, fostering skill development and promoting a collaborative work environment.
Manager
BP
Peru, IL
02.2019 - Current
- Analyzed market trends to inform decision-making and align strategy with business objectives.
- Facilitated training programs to enhance team capabilities and support continuous improvement efforts.
- Established key performance indicators to monitor progress and ensure alignment with goals.
- Collaborated with stakeholders to identify process improvements and implement effective solutions.
Associate
Walmart Distribution Center
Spring Valley, IL
05.2016 - 03.2021
- Led operational workflows to enhance package delivery efficiency.
- Trained new associates on safety protocols and best practices.
Cashier
Mobil Gas Station
Mendota, IL
07.2014 - 05.2016
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Managed inventory levels, restocking shelves to maintain product availability.
- Assisted customers with inquiries, providing exceptional service and resolving issues promptly.
- Trained new employees on operational procedures and customer service best practices.
Cashier
Chevron
Bossier City, LA
03.2014 - 07.2014
- Receive payments by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that accounts are correct and that there is adequate change.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Greet customers entering establishments.
- Answer customers’ questions, and provide information on procedures or policies.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Maintain clean and orderly checkout area and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stock shelves, and mark prices on shelves and items.
- Sweep, mop, and vacuum the store to keep it up to proper business standards.
- Wipe down all counters in store throughout duration of shift.
- Empty and refill coffee maker when needed.
- Deal with deliveries and ensure that all products and merchandise are accounted for before signing for them.
- Suggest new retail based on interactions with customers and demand.
Physics Teacher
Fazl E Omar Public School
Karulai, Kerala, India
01.2014 - 03.2014
- Supervise students’ laboratory work
- Prepare and deliver lectures to students on topics such as quantum mechanics, particle physics, and optics.
- Prepare course materials such as syllabi, homework assignments, and handouts.
- Collaborate with colleagues to address teaching and research issues.
- Compile, administer, and grade examinations, or assign this work to others.
- Evaluate and grade students’ class work, laboratory work, assignments, and papers.
- Maintain student attendance records, grades, and other required records.
- Plan, evaluate, and revise curricula, course content, and course materials and methods of instruction.
- Initiate, facilitate, and moderate classroom discussions.
- Maintain and repair laboratory equipment.
- Participate in campus and community events.
- Compile bibliographies of specialized materials for outside reading assignments.
- Taught complicated mathematical concepts to students and issued homework assignments.
Assistant Manager in Sales
Kotak Mahindra Bank
Kochi, Kerala, India
02.2011 - 04.2011
- Use computers for various applications, such as database management or word processing.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Collect and deposit money into accounts, disburse funds form cash amount to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Create, maintain, and enter information into databases.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Complete forms in accordance with company procedures.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations, or expense, statistical, or monthly reports.
- Provide service to customers, such as order placement or account information.
- Conduct searches to find needed information, using such sources as the Internet.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Intern on the Galaxy Astronomy Project
Inter University Center for Astronomy and Astrophysics
Pune, Maharashtra, India
08.2010 - 11.2010
- Use computers for various applications, such as database management or word processing.
- Create, maintain, and enter information into databases.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Spent countless hours working on research during workshop.
- Putting information into the C++ Program and analyzing it afterward.
- Keeping records of all observations.
- Make copies of correspondence or other printed material.
- Analyze research data to determine its significance, using computers.
- Study celestial phenomena, using a variety of ground-based and space-borne telescopes and scientific instruments.
- Present research findings at scientific conferences and in papers written for scientific journals.
- Review scientific proposals and research papers.
Education
License Certification - Flight Dispatching
Institute of Flight Operations and Dispatch (IFOD)
Irving, TX05-2014
MBA - Aviation Business Management
Cochin International Airport Ltd. Academy (CIAL Academy)
Angamaly, Kerala, India04-2013
Bachelor of Science - Physics
St. Alberts College
Ernakulam, Kerala, India03-2008
High School Diploma - General Education
Marthoma Higher Secondary School
Chungathara, Kerala, India03-2005
Skills
- Proven Coordination and Leadership Skills
- Effective Team Player
- Active Listening and Quick Learner
- Time Management
- Critical Thinking
- High Degree of Initiative and Commitment
- Sales and Marketing
- Understand Business/Administration/Government Departments Processes
- High Degree of initiative to keep pace with market trends and develop appropriate innovative strategies
- Leadership qualities
- Customer interaction
- Cash handling
- Customer engagement
- Decision-making
- Relationship building
- Complex Problem-solving
- Courteous and professional
- Oral communication
- Work Planning and Prioritization
- Product knowledge
- Flexible schedule
Languages
Hindi
Professional Working
Timeline
Associate
UPS
09.2019 - Current
Manager
Mobil Gas Station
07.2019 - Current
Manager
BP
02.2019 - Current
Associate
Walmart Distribution Center
05.2016 - 03.2021
Cashier
Mobil Gas Station
07.2014 - 05.2016
Cashier
Chevron
03.2014 - 07.2014
Physics Teacher
Fazl E Omar Public School
01.2014 - 03.2014
Assistant Manager in Sales
Kotak Mahindra Bank
02.2011 - 04.2011
Intern on the Galaxy Astronomy Project
Inter University Center for Astronomy and Astrophysics
08.2010 - 11.2010
MBA - Aviation Business Management
Cochin International Airport Ltd. Academy (CIAL Academy)
Bachelor of Science - Physics
St. Alberts College
High School Diploma - General Education
Marthoma Higher Secondary School
License Certification - Flight Dispatching
Institute of Flight Operations and Dispatch (IFOD)