Summary
Overview
Work History
Education
Skills
Timeline
Generic

Philip Waterhouse

Cameron,MO

Summary

Dedicated professional with experience in corrections, showcasing strengths in confidence, levelheadedness, and problem-solving. Passionate about enhancing team effectiveness in the correctional industry and committed to maintaining safety and security.

Overview

11
11
years of professional experience

Work History

SSDI - Disabled
08.2022 - Current
  • Utilizing the Social Security Administration Ticket to Work Program.

Operator Trainee

Cornerstone
10.2021 - 08.2022
  • Showcased confidence by mastering operational procedures, contributing to a more efficient training environment.
  • Displayed levelheadedness in high-pressure situations, supporting team dynamics and maintaining productivity.
  • Leveraged problem-solving abilities to quickly address equipment issues, minimizing downtime and ensuring operational effectiveness.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Inspected products and machines to maintain quality and efficiency.
  • Maintained organized work area by cleaning and removing hazards.

Detention Officer

Caldwell County Detention Center
06.2021 - 11.2021
  • Exhibited confidence while enforcing regulations, ensuring a safe and secure environment for staff and detainees.
  • Maintained levelheadedness during emergencies, effectively managing situations and coordinating team responses.
  • Utilized problem-solving skills to address conflicts and implement proactive measures, enhancing overall facility safety.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • TASER Certified.

Asset Protection Customer Host

Walmart
11.2020 - 05.2021
  • Demonstrated confidence in handling customer interactions, effectively addressing concerns and enhancing the shopping experience.
  • Exercised levelheadedness in monitoring store activities, swiftly identifying and responding to potential security threats.
  • Employed problem-solving skills to develop preventive measures, reducing theft and ensuring store safety.

COII Sergeant and COIII Lieutenant

Missouri Department of Corrections Crossroads Correctional Center/ Western Missouri Correctional Center
08.2018 - 11.2020
  • Performed duties as Shift Commander multiple shifts per week.
  • Crisis Intervention Team (CIT) Coordinator.
  • Instructor in Firearms (Pistol, AR-15 and Shotgun), CIT Overview, Hostage Negotiation Communication, Field Training Officer (FTO) Trainer.
  • Exhibited confidence in supervising correctional staff, fostering a disciplined and secure environment for both staff and the incarcerated population.
  • Maintained levelheadedness during critical incidents, making informed decisions to ensure safety and effective team response.
  • Applied problem-solving skills to resolve conflicts and implement strategies, enhancing operational efficiency and inmate management.

Truck Driver

PAM Trucking
06.2018 - 08.2018
  • Demonstrated confidence in navigating long-haul routes, ensuring timely and safe delivery of goods to meet customer expectations.
  • Exercised levelheadedness while handling challenging road conditions, maintaining focus and safety throughout transportation.
  • Utilized problem-solving skills to address mechanical issues promptly, minimizing downtime and ensuring uninterrupted service.

CO I / CO II

Missouri Department Of Corrections
09.2014 - 05.2018
  • Performed duties as Sergeant of Administrative Segregation with very few uses of force.
  • Performed duties as Control Center Sergeant.
  • Corrections Emergency Response Team Squad Leader.
  • Instructor in Firearms, PR-24 Baton, Suicide Prevention
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Education

High School Diploma -

Parkview High School
Springfield, Missouri
06.1985

Skills

  • Confidence in high-pressure environments
  • Collaborative problem-solving
  • Levelheadedness in complex situations
  • Decision-making
  • Time management
  • Active listening
  • Cultural awareness

Timeline

SSDI - Disabled
08.2022 - Current

Operator Trainee

Cornerstone
10.2021 - 08.2022

Detention Officer

Caldwell County Detention Center
06.2021 - 11.2021

Asset Protection Customer Host

Walmart
11.2020 - 05.2021

COII Sergeant and COIII Lieutenant

Missouri Department of Corrections Crossroads Correctional Center/ Western Missouri Correctional Center
08.2018 - 11.2020

Truck Driver

PAM Trucking
06.2018 - 08.2018

CO I / CO II

Missouri Department Of Corrections
09.2014 - 05.2018

High School Diploma -

Parkview High School
Philip Waterhouse