- Electronics and Circuit Building
- Offering time and support to shelters for the homeless, women, and animals
- Cooking
- Participating in local clean-up initiatives
- Gardening
- Enjoy participating in [activity] for overall physical and mental well-being
- DIY and Home Improvement
- I participate in low-impact exercises to strengthen core muscles
- Outdoor Recreation
- I like working with my hands and fixing things
- Auto Repair/Restoration
- Reading
Philip Williams
Minnetonka
Summary
Dynamic sales professional with a proven track record at; Per Mar Security, & Armor Security Inc., excelling in client acquisition and CRM proficiency. Leveraged sales expertise and customer engagement skills to exceed targets and foster long-term partnerships. Demonstrated ability to mentor teams and streamline processes, significantly enhancing client satisfaction and operational efficiency.
Smart candidate keeps meticulous details on status of customers and collection efforts. Friendly and engaging with great attention to detail.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Major Account Representative
Per Mar Security
05.2021 - 11.2024
- Assisted clients in navigating complex procurement processes while ensuring contractual compliance throughout all stages of negotiation and implementation.
- Coordinated product demonstrations and presentations for key stakeholders, showcasing the value of company offerings.
- Utilized CRM systems to track client interactions and monitor account health, enabling targeted interventions when needed.
- Proactively communicated with existing clients, ensuring they were satisfied with their service and providing information on additional offerings that could benefit their organization.
- Developed strategic sales plans for targeting key accounts, resulting in increased revenue generation.
- Negotiated contracts with decision-makers at large organizations, securing long-term business partnerships.
- Leveraged industry knowledge to provide valuable insights into emerging trends affecting major accounts'' industries.
- Implemented effective prospecting strategies to identify potential major accounts, resulting in increased pipeline activity.
Commercial Security Sales Consultant
Armor Security Inc.
06.1987 - 05.2021
- Collaborated with team members to achieve shared goals and ensure smooth project execution.
- Analyzed competitor offerings to identify areas where our products could stand out or be improved upon.
- Developed strong relationships with clients, resulting in repeat business and referrals for new customers.
- Mentored junior sales consultants, sharing knowledge and expertise to support their growth within the company.
- Streamlined proposal development process by creating reusable templates, shortening turnaround times for prospective clients.
- Boosted sales of security products by conducting comprehensive client assessments and providing tailored recommendations.
- Provided expert advice on security best practices, helping clients make informed decisions that improved their safety measures.
- Attended industry conferences and networking events to stay updated on market trends and expand professional network.
- Exceeded sales targets consistently by employing effective sales strategies and maintaining a deep understanding of industry trends.
- Negotiated favorable contract terms for both the client and company, contributing to long-term partnerships built on trust.
- Conducted regular follow-ups with clients to maintain engagement and drive upsell opportunities.
- Enhanced overall customer satisfaction through prompt resolution of issues and proactive communication.
Patient Transporter
University of MN Hospital & Clinics
02.1985 - 06.1987
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
Education
No Degree - Communication, Sociology, Information Technology
University of Minnesota
Minneapolis, MNSkills
- Client acquisition
- Goal oriented
- Customer engagement
- Customer relationship management
- Account reconciliation
- Project management
- Document management
- CRM proficiency
- Sales expertise
- Sales proficiency
- Sales proposal creation
Certification
State of Minnesota Department of Labor & Industry- Power Limited Technician, #PL008720
Manufacturers Training on electronic and physical security product applications, and integration; HID, Bosch, DMP, Honeywell, RS2, Allegion, IR, Hanchett Entry Systems, Open Eye, Digital Watchdog, Your Six, Medeco, Schlage, Securitron, Von Duprin, Dorma KABA, PDK Access, and numerous others.
Interests
Timeline
Major Account Representative
Per Mar Security
05.2021 - 11.2024
Commercial Security Sales Consultant
Armor Security Inc.
06.1987 - 05.2021
Patient Transporter
University of MN Hospital & Clinics
02.1985 - 06.1987
No Degree - Communication, Sociology, Information Technology
University of Minnesota
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