Philipa Curmbaker
Minneola,FL
Summary
Proactive professional with a strong ability to adapt to new challenges. Demonstrated problem-solving skills and a history of building effective relationships with clients and colleagues. Committed to driving team success and delivering positive outcomes.
Overview
33
33
years of professional experience
Work History
Business Owner
Mckie Equine
Altoona, FL
01.2022 - 04.2025
- Established and maintained relationships with suppliers, clients, and business partners.
- Supervised social media and marketing efforts to enhance brand awareness and customer acquisition.
- Monitored customer feedback and implemented improvements based on suggestions.
- Identified growth opportunities in new markets and product lines.
- Negotiated contracts to secure favorable terms with vendors and customers.
- Implemented streamlined processes for inventory ordering and delivery tracking.
- Oversaw daily operations, including customer service and financial management.
- Maintained accurate records of all business transactions and interactions.
Co-Owner, Instructor, Assistanct Horse Trainer
Mckie Equine Center
Altoona, FL
02.2000 - 01.2019
- Organized, supervised, and evaluated horse riding activities in a safe environment.
- Taught trail riding, hunter jumper, and dressage techniques according to skill levels.
- Instructed students on essential horse care practices, such as grooming and tacking up.
- Paired riders with suitable equine partners based on temperament and experience.
- Maintained records of lesson plans and student progress for effective evaluation.
- Evaluated student progress regularly, adjusting learning plans to facilitate improvement.
- Scheduled clinics, summer camps, and pony parties to increase revenue streams.
- Encouraged outside practice among riders to further develop their equestrian skills.
Equine Therapist
Visionquest
Altoona, FL
08.2004 - 03.2010
- Participated in trainings and workshops on current trends in psychology and mental health counseling.
- Collaborated with multidisciplinary teams to ensure seamless continuity of care for clients.
- Monitored client progress by tracking goals established in treatment plans.
- Coordinated patient care in collaboration with psychiatrists and healthcare professionals.
Secretary
VisionQuest
Altoona, FL
04.2006 - 02.2008
- Produced and distributed memos, newsletters, and various communications to enhance information flow.
- Managed incoming calls, directing callers to appropriate departments or employees.
- Created and updated spreadsheets for data tracking and reporting purposes.
- Organized and maintained filing systems for confidential and important documents.
- Regularly updated contact lists, adding new contacts as required.
- Ensured functionality of office equipment and maintained adequate supply levels.
- Resolved customer issues promptly to enhance retention rates.
- Processed invoices for payment, verifying accuracy before submission.
Equine Specialist
Lake County Boys Ranch
Altoona, FL
05.1999 - 04.2004
- Created an effective cleaning schedule for barns that adhered to health codes regulations.
- Checked fences daily for any damage or breaks that may need repair.
- Socialized animals to prepare for adoption.
- Instructed beginners in riding basics such as mounting, dismounting, control of reins, legs, seat position.
- Mucked out stalls to remove waste and debris and keep conditions sanitary.
- Performed basic hoof care such as trimming and shoeing horses' feet.
- Administered medications to animals.
- Assisted veterinarians in administering medical treatments to horses.
- Monitored horses for signs of illness or injury and reported any changes to the veterinarian.
- Ensured that all tack was properly fitted and cleaned after every use.
- Transported horses to competitions, shows, training facilities. using trailers or trucks.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Equestrian Trail Guide
Fiddlers Green Ranch
Altoona, FL
08.1994 - 04.1999
- Ensured compliance with animal care standards at all times.
- Researched new trails to expand guest route options.
- Exhibited strong communication skills when addressing customer inquiries and concerns.
- Documented visitor counts to track individual entries.
- Instructed riders on safe mounting, dismounting, and horse control techniques.
- Maintained detailed records of trail rides, including rider counts and incident reports.
- Led guided rides for diverse group sizes along designated trails safely.
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
Office Manager
Fiddlers Green Ranch
Altoona , FL
08.1994 - 03.1999
- Delivered exceptional customer service through effective greetings and assistance.
- Managed customer accounts, including billing, invoicing, payment processing, and collections.
- Resolved product quality issues, delivery delays, and invoicing errors.
- Oversaw invoicing processes to ensure accuracy of all billing information.
Character Performer
Arabian Nights Dinner Theater
Kissimmee, FL
03.1992 - 04.1994
- Cared for the horses by grooming, bathing, clipping and trimming manes and tails.
- Ensured that all feed buckets were clean and filled with fresh water on a regular basis.
- Cleaned tack after each use ensuring it was in good working order.
- Maintained an upbeat attitude while interacting with guests of all ages.
- Rehearsed regularly to ensure optimal performance levels during shows.
- Responded quickly to any guest inquiries or complaints in a professional manner.
- Introduced performances and performers to stimulate excitement and coordinate smooth transition of acts during events.
- Ensured props were properly handled, stored, and maintained according to safety standards.
- Performed various characters while engaging with guests and adhering to safety regulations.
- Engaged with guests in character interactions, providing positive entertainment experiences.
- Collaborated with other performers to create dynamic group performances.
- Maintained personal appearance by meeting costume and makeup requirements.
- Provided assistance to other performers when needed and requested.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Osceola High School
Kissimmee, FL06-1994
Skills
- Social media marketing
- Customer relationship management
- Inventory management
- Financial management
- Contract negotiation
- Customer service
- Time management
- Goal setting
- Multitasking capacity
- Teamwork
- Vendor management
- Vendor relations
- Project management
- Problem-solving abilities
- Adaptability and flexibility
- Continuous improvement
Timeline
Business Owner
Mckie Equine
01.2022 - 04.2025
Secretary
VisionQuest
04.2006 - 02.2008
Equine Therapist
Visionquest
08.2004 - 03.2010
Co-Owner, Instructor, Assistanct Horse Trainer
Mckie Equine Center
02.2000 - 01.2019
Equine Specialist
Lake County Boys Ranch
05.1999 - 04.2004
Equestrian Trail Guide
Fiddlers Green Ranch
08.1994 - 04.1999
Office Manager
Fiddlers Green Ranch
08.1994 - 03.1999
Character Performer
Arabian Nights Dinner Theater
03.1992 - 04.1994
High School Diploma -
Osceola High School
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