PHILIP B. KELTON, JR.

Use specialized knowledge and skills, obtained through experience in the industry to assist Financial Advisors in providing excellent client service to individual investors and families. Recommend solutions to problems with extensive contact with Financial Advisors, internal business partners, and operational teams at various custodians.

• Provide "white glove" service to existing client relationships (including calling, meeting, corresponding, and addressing requests as well as processing money and asset movements, and trade flow requests).
• Prepare and provide documentation and materials (including asset allocation spreadsheets and recommendations as well as performance reports) required for client calls and visits and participated in investment reviews and annual reviews.
• Onboard new client relationships through correspondence, reports, new account paperwork, and advisory agreements.
• Organize and maintain client records in accordance with CAPTRUST, industry, and regulatory compliance.
• Train and inform my team of assistants on company procedures and standards as well as industry standards.

Provided supervisory oversight by staying up to date on FINRA regulations and industry practices. Worked closely with institutional trade platform clients both internal and external to provide resolutions to trade postings and corrections.

• Due to my attention to detail appointed to assist in creating training manual for P & S procedures.
• Constantly acknowledged as a fast learner and appointed multiple tasks to help lead team.
• Often considered for new tasks to help support the daily functions and success of the team.
• Acknowledged by institutional clients as a reliable individual to resolve processing and correction inquiries while maintaining high client satisfaction.

6th Grade Science and Social Studies

• Due to early impact and interactions with staff and students I was asked to become a permanent substitute teacher for Hardin Intermediate School.
• Created and implemented curriculum that is intriguing and interactive for students in the subjects of science and social studies.
• Partnered with leadership staff, counselors, behavior therapist, and administration to make sure that each student is able to be accommodated to their needs.
• Kept parents up to date on assignments and any changes that may occur due to the challenges of 2019-2021.
• Provided positivity and professionalism in every interaction.

Offered comprehensive financial planning & advice to individuals & families. Supported a wide range of clients, from those just starting to save to those with significant wealth. Responsible for providing an exceptional investor experience by offering advised solutions & Chase partner referrals that deepen client relationships.

• Maintained and managed existing accounts by performing reviews and recommending customized solutions to clients needs and goals in regard to their financial pictures.
• Managed $30MM in client investment portfolios and on pace to grow exponentially.
• Facilitated branch meetings to update staff on markets and solutions.
• Held successful seminars to grow book of business and educate the community on the importance of having a financial plan.
• V.P.-Investments | JPMorgan Financial Advisor Feb. 2019 - Feb. 2020
• AVP-Financial Advisor Associate Trainee Dec. 2018 - Feb. 2019

Served as main point of contact for a select group of Chase's affluent clients. Managed their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances. Acquired new clients by actively soliciting referrals and developing internal and external sources.

• 2015, 2016 (featured panelist), 2017, 2018 (President's Club) National Achiever.
• One of the first individuals appointed the new title of "1st VP".
• Selected to be Manager on Duty and Small Business Specialist.
• Frequently acknowledged by staff and clients as a leader in the branch and an individual that goes above and beyond for both the firm and the client.
• Peer coach and used often as a banker to shadow.
• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
• Exceeded sales goals in net new money, acquisition, and retention on consistent basis.
• Helped clients protect assets through variety of strategies.
• Started as Telephone Banker May 2010. Due to performance promoted to Senior Service Escalation Supervisor, Personal Banker, Licensed Personal Banker, & Relationship Banker.