Philippa Edwards
Birmingham,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic to help customers and co-workers alike. Passionate, creative mindset and ready to be challenged on the job.
Overview
10
10
years of professional experience
Work History
Office Manager
Pioneer Mobile Homes And Sales
Brewton, AL
01.2021 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated account information to maintain customer records.
- Actively listened to customers, handled
- concerns quickly and escalated major issues to supervisor.
- Delivered prompt service to prioritize customer needs.
House Sitter/Pet Sitter/Dog Walker
The Pet Nanny
Birmingham, AL
01.2015 - Current
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Brought in mail and newspaper to maintain appearance of activity at client residence.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Set security system using passcode and kept appropriately armed while at property and away.
- Collected, forwarded or signed for mail, packages, or home services.
- Answered telephone and doorbell, took messages, and relayed information to owner.
- Cared for houseplants by frequently watering during owners' absence.
Caregiver
Jenny Mcgowin
Foley, AL
01.2015 - 01.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Transported clients to and from medical appointments with safety and efficiency.
Sales Associate
J. Crew Factory
Foley, AL
09.2013 - 05.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
N/A - Esthetics
Blue Cliff Career College
Mobile, AL05.2008
Associate of Arts - History
Southern Union State Community College
Wadley, AL12.2005
Skills
- Written Communication
- Database Administration
- Banking Operations
- Senior Leadership Support
- Mail Handling
- Customer Relations
- Calandar Management
- Office Supplies and Inventory
- Accounts Payable and Receivable
- Excellent Multitasking Abilities
- Billing and Invoicing
- P&L Responsibility
- Customer Service Management
Timeline
Office Manager
Pioneer Mobile Homes And Sales
01.2021 - Current
House Sitter/Pet Sitter/Dog Walker
The Pet Nanny
01.2015 - Current
Caregiver
Jenny Mcgowin
01.2015 - 01.2021
Sales Associate
J. Crew Factory
09.2013 - 05.2019
N/A - Esthetics
Blue Cliff Career College
Associate of Arts - History
Southern Union State Community College