Philippa Edwards
Birmingham,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic to help customers and co-workers alike. Passionate, creative mindset and ready to be challenged on the job.
Overview
10
10
years of professional experience
Work History
Office Manager
Pioneer Mobile Homes And Sales
01.2021 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated account information to maintain customer records.
- Actively listened to customers, handled
- concerns quickly and escalated major issues to supervisor.
- Delivered prompt service to prioritize customer needs.
House Sitter/Pet Sitter/Dog Walker
The Pet Nanny
01.2015 - Current
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Brought in mail and newspaper to maintain appearance of activity at client residence.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Set security system using passcode and kept appropriately armed while at property and away.
- Collected, forwarded or signed for mail, packages, or home services.
- Answered telephone and doorbell, took messages, and relayed information to owner.
- Cared for houseplants by frequently watering during owners' absence.
Caregiver
Jenny Mcgowin
01.2015 - 01.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Transported clients to and from medical appointments with safety and efficiency.
Sales Associate
J. Crew Factory
09.2013 - 05.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
N/A - Esthetics
Blue Cliff Career College
Mobile, AL05.2008
Associate of Arts - History
Southern Union State Community College
Wadley, AL12.2005
Skills
- Written Communication
- Database Administration
- Banking Operations
- Senior Leadership Support
- Mail Handling
- Customer Relations
- Calandar Management
- Office Supplies and Inventory
- Accounts Payable and Receivable
- Excellent Multitasking Abilities
- Billing and Invoicing
- P&L Responsibility
- Customer Service Management
Timeline
Office Manager
Pioneer Mobile Homes And Sales
01.2021 - Current
House Sitter/Pet Sitter/Dog Walker
The Pet Nanny
01.2015 - Current
Caregiver
Jenny Mcgowin
01.2015 - 01.2021
Sales Associate
J. Crew Factory
09.2013 - 05.2019
N/A - Esthetics
Blue Cliff Career College
Associate of Arts - History
Southern Union State Community College
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