Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
29
29
years of professional experience
Work History
Recovery Zone Coordinator
Lifetime Fitness
08.2024 - Current
Coordinates scheduling for efficient
Assist members in using compression sleeves and understanding the benefits.
Mentored junior staff, fostering skill development and promoting team collaboration.
Lead Administrative Assistant & Tech
DAVID R. GORE, O.D. P.C.
05.2010 - Current
As a lead administrative assistant & tech I have developed an in depth knowledge base in regards to HIPAA and OSHA requirements associated with medical practice. The knowledge was developed by accomplishing the following tasks:
Verify insurance benefits and file insurance claims using ICD 10 diagnostic codes.
Maintain staff schedule and vacation requests.
Perform new hire orientation and training.
Use of EMR to access patient records and reports.
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills.
Schedule patient appointments or office visits.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Operate office equipment, such as fax, voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Patient pre-testing and triage.
Perform additional testing such as visual fields and retinal photos.
Transmit correspondence or medical records by mail, e-mail, or fax.
Keep a ledger of daily transactions. Balance books and end of day financial reports.
Staying updated on ever changing contact lens technology and parameters.
Help patients select eyeglass frames and determine which lens attributes will help them based upon their lifestyle.
Maintain MSDS binder for OSHA compliance.
Office Manager
BURKE ANIMAL CLINIC
08.2004 - 04.2010
In the Office Manager position I was responsible for office operations for the clinic. The position required knowledge associated with Human Resources and Veterinary practices. The position enhanced my knowledge in regards to the disciplines through the below task:
Manage staff and doctor schedules.
Interviewing, hiring and on boarding new employees.
Verifying I9 documentation.
Issue OSHA Right to Know test to new hires.
Assign specific tasks based upon the needs of the Drs.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Maintain medical records, reminders and correspondence.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Arrange hospital admissions for patients.
Fairfax County Certified Childcare Provider
SELF EMPLOYED
08.1996 - 05.2003
As a self employed child care provider I provided services to families that enabled them:
Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
Keep records on medications administered.
Preparing food and serving meals in accordance with Fairfax County guidelines.
Create developmentally appropriate lesson plans.
Read to children and teach them simple painting, drawing, handicrafts and songs.
Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
Organize and participate in recreational activities and outings, such as games and field trips.
Provide care for handicapped children.
Follow Fairfax County guidelines and maintain compliance with regulations.
Education
High School - undefined
FEATHERSTONE HIGH SCHOOL
FEATHERSTONE, WEST YORKSHIRE
Skills
OSHA Training
CPR and First Aid Certified
Familiar with HIPAA privacy practices
Works well with a team or alone
Fast learner, tech savvy and not afraid to learn new software and skills