Phill Hoover
Business Development/ Business Banking
Summary
Talented Business Development Executive brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands. Goal-oriented manager with distinguished experience in Healthcare & Banking industries with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
SVP; Business Development
Provide - Fifth Third Bank
Cleveland, Ohio
07.2021 - 12.2022
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Collaborated with sales and marketing departments to support client acquisition.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Drove sales by developing multi-million dollar contract sales.
- Managed accounts to retain existing relationships and grow share of business.
- Prepared sales presentations for clients showing success and credibility of products.
SVP; Health Care Vertical Co-Director
California Bank Of Commerce
San Francisco, California
02.2016 - 04.2021
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created and updated records and files to maintain document compliance.
- Trained and mentored new employees on industry practices and business operations.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Led team of 6 Underwriters, Treasury Management, Finance Professionals in special projects and daily operations.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
VP; Business Development/ Sales
Bank Of America
San Francisco, California
04.2004 - 02.2016
- Resolved issues and recommended actions based on production and compliance reports.
- Increased company growth through collaboration with sales and marketing departments.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Established and directed successful programs focused on Healthcare Loan Originations, Commercial Real Estate and Treasury Management products.
- Developed effective business strategies to capitalize on emerging market trends.
- Directed market expansions to propel business forward, meet changing customer needs.
- Increased sales $70+ MM annually through aggressive sales program overhaul, market campaigns and new product launches.
- Represented organization at industry conferences and events.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Education
MBA - Business Management (Finance Focus)
John Carroll University
Cleveland, OH 01.2003 - 01.2005
Bachelor of Science - Finance
Ashland University
Ashland, OH 08.1997 - 05.2001
Skills
Cash-flow analysis
Building Rapport
New Business Development
Relationship building and management
Critical and creative thinking
Product and service sales
Budget forecasting
Sales expertise
Vendor management
Account and territory management
Effective negotiator
Business development and planning
Sales pipeline management
Prospect targeting
Financial operations
Corporate budgeting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SVP; Business Development
Provide - Fifth Third Bank
07.2021 - 12.2022
SVP; Health Care Vertical Co-Director
California Bank Of Commerce
02.2016 - 04.2021
VP; Business Development/ Sales
Bank Of America
04.2004 - 02.2016
MBA - Business Management (Finance Focus)
John Carroll University
01.2003 - 01.2005
Bachelor of Science - Finance
Ashland University
08.1997 - 05.2001