Phillida Anbudurai
Irving,TX
Summary
- Highly skilled and detail-oriented Team Lead and HR professional with 12+ years of experience in performance management, project planning, and new hire management. Adept in utilizing Microsoft Office Suite, Power BI, and Tableau to collect & process accurate business data, evaluate project information, and perform data analysis. Experienced in workflow administration, employee engagement, and cross-functional collaboration to ensure smooth business processes and boost employee morale.
- SHRM SCP certified HR professional.
- Hands on work experience and understanding of how Data Analytics and HR Operations can function together and benefit from each other.
- Worked in Project Management / SME Role for new application launch and redesigning business processes.
- Conceptualized and designed a very successful internal talent mobility program (Domain Academy) for BFSI which was later replicated in other Business units
Overview
17
17
years of professional experience
1
1
Certification
Work History
Team Lead
Canadian Red Cross
Toronto, Ontario
11.2021 - 11.2023
- Designed and implemented new KRA guidelines by managing team of 7 to 10 individuals, supporting daily transactions, and providing support, ensuring metric goals were met
- Ensure business processes are in line with departmental needs by participating in UAT meetings, understanding system functionality, and providing feedback, ensuring smooth processes
- Successfully cleared the production backlogs and brought the delivery lead time within the SLA limits
- Successfully performed the role of Subject Matter Expert during the implementation of new Volunteer Management platform
- As an SME, ensured that the proposed business processes, requirements, and decisions are in line with the department's needs
- Conducted training sessions for end users, Team Leads and Managers on the new application
- Created training guides and reference manuals and FAQ documents for seamless functioning of the team post the project Go Live
Educator
Children's Courtyard
Irving, Texas
04.2018 - 01.2019
- Assisted the Lead Teacher in designing and implementing curriculum for the class of 4 year old
- Handled day to day class activities for the Pre-Kindergarten
Senior Manager- Human Resources
HCL Technologies Limited
Chennai, India
06.2006 - 03.2016
- Started my career as HR generalist and handled the role for 4 years before moving to Business partner and CoE Performance Management roles
- I was the CoE point of contact for employees of my business unit spread across various geographic locations including India, USA, UK and China
- I was the single point of contact for rolling out and closure of annual and midyear appraisals for 3 consecutive years for my Business Unit
- Worked on documenting Job classification for the entire business unit in adherence to the Career landscape as defined by the Corporate office
- Designed and implemented career development plans and focussed interventions to retain star performers
- Worked on analysing internal salary data, check for parity issues and assist Corporate in taking suitable decisions
- Worked on ensuring KPP availability across all levels for my business unit
- Business Partner HR, Suggested interventions that resulted in hiring and direct cost savings through internal promotion of talent and reallocation of non-performers
- Ensured continuous tracking of Manpower requirements, thereby avoiding hiring back falls that might potentially affect the business
- Assisted the HR Head in signing off on vertical and lateral movements through appraisal / Internal job postings in adherence to corporate norms
- Generalist HR, Designed engagement programs for my business unit to enrich employee experience from induction to exit
- Designed innovative and successful R&R practices and Employee connect programs
- Ensured participation and completion of annual ESAT surveys and also suggested suitable action plans for my span based on the survey findings
- Worked on periodical analysis of relevant HR data like attrition, Exit interview data, Manpower reporting and other MIS activities.
Education
Master's in Business Administration -
Thiagarajar School of Management
Bachelor of Science in Physics -
Lady Doak College
Skills
- Performance Management
- Project Planning
- New Hire Management
- Business Process Re-Design
- Employee Engagement
- Training Guide Creation
- Microsoft Office Suite
- Tableau
- Power BI
Certification
SHRM SCP Certified
Timeline
Team Lead
Canadian Red Cross
11.2021 - 11.2023
Educator
Children's Courtyard
04.2018 - 01.2019
Senior Manager- Human Resources
HCL Technologies Limited
06.2006 - 03.2016
Master's in Business Administration -
Thiagarajar School of Management
Bachelor of Science in Physics -
Lady Doak College
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